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Customer Relationship Assistant Manager
Ntemba24 Lusaka
Employer and vacancy source: Ntemba24
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerNtemba24
- LocationLusaka
- Employer websitezambiajobalerts.com
- Application methodEmail application
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Ntemba24
- Location
- Lusaka
- Posted
- September 4, 2026
- Job type
- Full Time
- Category
- Other
- Application method
- Email application
Job description
WE ARE HIRING!!
CUSTOMER RELATIONSHIP ASSISTANT MANAGER
Company: NTEMBA24
Department: Retail & Marketing
Location: Lusaka, Zambia
Employment Type: Full-Time
Reports To: Customer Relationship Manager
Supervises: CRM Coordinators & CRM Assistants
ABOUT NTEMBA24
NTEMBA24 is a growing fashion retail business focused on great quality, best price and exceptional customer experience.
We are looking for a proactive, organised and performance-driven CRM Assistant Manager to support the CRM Manager in managing daily CRM operations, customer engagement, loyalty and retention activities.
REQUIREMENTS
- Minimum Diploma in Marketing, Business Management, Customer Relationship Management, Communications or related field.
- Experience in CRM, customer service, sales, retail or call-centre operations.
- Previous supervisory or team leadership experience is an advantage.
- Good understanding of WhatsApp Business, CRM systems and customer data management.
- Strong communication and interpersonal skills.
- Strong analytical, organisational and problem-solving abilities.
- Ability to manage KPIs, deadlines and team performance.
- Customer-focused, disciplined and highly accountable.
WHO WE ARE LOOKING FOR
We are looking for someone who is hands-on, disciplined, customer-focused and strong in team coordination, with the ability to turn CRM strategy into consistent daily execution.
APPLICATION
Send your CV and cover letter to:
Closing Date: September 11, 2026
Only shortlisted candidates will be contacted.
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Apply for this job
To apply for this job email your details to hr@ntemba24.org
