Credit Control Officer

Job description

Maxlin Enterprise Limited a private limited company offers professional Commercial and Domestic Cleaning, Sanitary and Pest Control Services. We also supply cleaning Equipment, Chemicals, Bathroom Hygiene Fittings and Safety Ware.  Furthermore, the Company has also diversified into design and construction of modern Kitchen, Wardrobes and General Shelving. With the right skills in hand, the company has made a steady record of growth over the years. In this respect, the Company is seeking to employ a qualified candidate to fill the position of Credit Controller Officer. This candidate will be responsible for timely collection of payments from clients and maintaining the company’s cash flow herein. The main duties of the successful candidate will include:

Monitor and manage overdue accounts.
Chase outstanding invoices through calls, emails, or letters.
Negotiate repayment plans with clients.
Ensure customers adhere to agreed payment terms.
Assess and evaluate the creditworthiness of potential and existing customers.
Review financial statements, credit history, and other relevant statement reports as, and when requested by the client.
Set credit limits for new and existing customers based on risk analysis.
Maintain accurate records of customer payment histories and outstanding debts.
Prepare monthly and quarterly reports on accounts receivable, overdue accounts, and credit performance for management
Ensure compliance with company credit policies and procedures.
Build and maintain strong relationships with customers to ensure timely payments.
Resolve customer disputes or queries related to invoices or credit terms and reconciliation of accounts.
Communicate clearly and professionally to avoid misunderstandings.
Ensure compliance with relevant laws and regulations, such as data protection and financial standards.
Identify and mitigate risks associated with extending credit to customers and set targets for debt collection.
Review and update credit control policies and procedures as needed.
Actively reduce aged debt and maintain a healthy cash flow.
Forecast incoming payments to support budgeting and financial planning.
Other finance ad-hoc duties

The successful will be required to have the following qualifications:

Must have a Grade 12 Certificate (including Mathematics and English)
Diploma in Accounts and Finance, ZICA, Degree will be an added advantage
At least 2 years’ of proven experience as a Credit Controller
On the other hand, the key competencies are:
Strong communication and negotiation skills.
Analytical mindset and attention to detail.
Knowledge of credit management principles and financial systems.
Ability to handle challenging customer situations professionally
Familiarity with accounting software and reporting tools.

Interested candidates are encouraged to submit their qualifications to jobs@maxlinenterprise.com before Tuesday 16th September 2025.

Kindly address your application to:

The Human Resources Officer

Maxlin Enterprise Limited

P.O BOX 32050

Stand No. 3227, Nothmead

LUSAKA.

Please note that only shortlisted candidates will be candidates will be contacted.