Content Quality & Social Media Coordinator

Job description

About the Laudium Biz App

The Laudium Biz App is a community-focused mobile application designed to promote and support local businesses in Laudium. It provides a digital platform for businesses to advertise their services, connect with customers, and share updates—all in one place. The app is designed to be accessible, engaging, and professional, with content that reflects the unique character of the Laudium community.

Job Overview

We are seeking a detail-oriented and creative professional to join our team as a Proof Reader & Social Media Coordinator. This hybrid role combines meticulous proofreading skills with strategic social media management to maintain the company’s brand voice, ensure content quality, and drive audience engagement across digital platforms.

The ideal candidate is a strong communicator with a passion for accuracy, grammar, and brand consistency, as well as a solid grasp of social media trends, tools, and engagement strategies. You will work closely with content creators, designers, and marketing leads to ensure all published materials are error-free, on-brand, and optimized for various digital platforms

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Key Responsibilities

Review and edit business listings, promotional posts, and community announcements for spelling, grammar, and clarity.
Ensure consistency in formatting, tone, and style across all app content.
Work closely with the content team and local business contributors to maintain quality and professionalism.
Flag unclear or problematic language and suggest simple, effective alternatives.
Review updates to existing content to ensure they meet editorial standards.
Review articles created by AI for factual accuracy and natural language flow
Localize content to match Laudium’s cultural and social context
Identify and correct any AI hallucinations or content that’s too generic.
Monitor post performance and audience engagement, adjust strategy accordingly
Collaborate with design and content teams to align visuals and messaging
Stay current with social media trends, hashtags, and algorithm updates
Respond to comments and messages in a timely, professional manner

Required Skills & Qualifications

Bachelor’s degree in English, Journalism, Communications, or a related field.
Minimum 1 year of professional experience in proofreading, editing, or content writing.
Fluent written and spoken English, with excellent grammar, spelling, and punctuation.
Strong attention to detail and the ability to spot and correct inconsistencies.
Comfortable working with digital platforms and AI-generated content.
Reliable and self-managed, able to meet deadlines without supervision.
Previous proofreading, editing, or writing experience preferred.
Proven experience in proofreading, editing, or content writing
Minimum 2 years of experience managing social media platforms professionally
Excellent written communication skills
Familiarity with brand voice and tone management
Basic understanding of analytics (e.g., reach, engagement, CTR)

Preferred Qualifications

Experience working with community-based or local business initiatives.
Familiarity with the Laudium area, cultural and social context or similar communities is an asset.
Knowledge of additional South African languages is a bonus but not required.
Experience with community media, digital publishing, or mobile content.
Multilingual (knowledge of additional South African languages is a bonus).
Confident suggesting rewrites or content improvements to enhance clarity and tone.