CoE Sales Administrator

Job description

Sales Administrator

Location: Kitwe, Zambia/Alrode, Johannesburg

Work Arrangement: Onsite

What we do at Weir

We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.

Make your impact

You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.

What you’ll do

• Sales Administration: Prepare and process sales orders, quotations, invoices, and order amendments accurately and timely to support the sales function. Daily tasks include maintaining Salesforce opportunities and SAP records, managing order flow to meet customer delivery timelines, and handling customer queries and complaints. Success means seamless order execution and high customer satisfaction. Travel requirements are minimal, primarily local if needed.
• Compliance and Documentation: Ensure strict adherence to Quote-to-Cash (QTC) processes, pricing policies, and internal SOPs. Maintain accurate documentation for audit readiness and regulatory compliance.
• Coordination & Support: Liaise with internal departments such as sales, logistics, finance, and supply chain to ensure smooth order execution. Collaborate with finance on customer credit management and support adoption of new processes and system-driven global standardization.
• Reporting and Data Management: Assist with sales On-Time Delivery (OTD) tracking, output forecasting, and provide management with insights on trends and opportunities. Support internal audits and maintain quality of Customer Master Data.
• Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.

What you’ll bring

Must-haves:

• Matric (Grade 12) required; Sales & Marketing or Administration qualification preferred.
• Minimum 3–6 years’ experience in a similar role within engineering, manufacturing, or mining.
• Proficiency in Microsoft Office and ERP systems (SAP essential).
• Strong attention to detail, documentation accuracy, and problem-solving skills.

Nice-to-haves:

• Commercial awareness and understanding of international trading terms (Incoterms).
• Experience with Salesforce or similar CRM systems.
• Knowledge of customer credit management and procurement processes.

Why join Weir?

We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.

We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.

We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.

Benefits

• Competitive pay.
• Career development and learning support.
• Access to global inclusion networks.
• Regional and team-specific benefits.
• Sharebuilder scheme.
• Wellness support for you and your family.
• Collaboration with global teams.
• Study support.