Clearing and Forwarding Supervisor

Clearing and Forwarding Supervisor Jobs in Lusaka at CALIBDEV Consultants

CALIBDEV Consultants is currently inviting applications for the role of Clearing and Forwarding Supervisor based at Kenneth Kaunda International Airport, Lusaka, Zambia. We are seeking a highly skilled professional to lead our airport office operations, ensuring compliance with regulatory requirements and driving business growth. This opportunity is ideal for candidates with proven managerial expertise and a passion for excellence in the clearing and forwarding sector.

About the Clearing and Forwarding Supervisor Role

Reporting directly to the Managing Director, the successful candidate will oversee consignment clearance processes and manage the airport office to ensure seamless operations. This full-time, permanent, and pensionable position demands a proactive leader who can foster strong stakeholder relationships and champion organizational development.

Key Responsibilities for Clearing and Forwarding Supervisor Jobs in Lusaka

• Identify and develop new business opportunities to expand the clearing and forwarding services.
• Ensure all business licenses, utilities, and staffing requirements for the airport office are maintained.
• Engage proactively with regulatory bodies including Customs, ZRA, ZICTA, ZAMRA, Civil Aviation, and NAC 200 to facilitate efficient service delivery.
• Oversee timely clearance and outbound processing of consignments in accordance with Standard Operating Procedures (SOPs).
• Lead and mentor the clearing and forwarding team, promoting talent development and operational capacity building.
• Maintain high standards of customer service, addressing client queries professionally in coordination with other departments.
• Ensure full compliance with safety and health regulations regarding parcel and staff handling as stipulated by NAC and council directives.
• Conduct regular stocktakes and reconcile business transactions alongside the Senior Accountant and Administration.
• Prepare and submit comprehensive daily, weekly, and monthly business and financial reports to the Managing Director.

Qualifications and Experience Required

• School Certificate with credits or better in at least five O-level subjects, including English, Mathematics, and Sciences.
• Bachelor’s degree in Business Administration, Clearing and Forwarding, or related disciplines from a recognized university or college.
• Proficiency in Sage 200, Google Sheets, Excel, and other relevant reporting tools.
• Three to five years of post-graduation experience in the clearing and forwarding industry, with a minimum of three years in a managerial capacity.

Skills and Attributes

• Excellent communication, analytical thinking, and forward planning abilities.
• Strong organizational skills and the ability to foster collaboration and team cohesion.
• Effective negotiation and conflict resolution capabilities.
• A customer-focused approach, committed to delivering timely, courteous, and solution-oriented services.
• Strategic planning, business management, and reporting proficiency.
• Resilience and adaptability to work efficiently under pressure to meet business demands.
• Demonstrates integrity, ethical conduct, accountability, and professionalism in managing company resources.

How to Apply for Clearing and Forwarding Supervisor Jobs in Lusaka

Interested candidates who meet the above criteria are invited to submit a typed application letter, detailed curriculum vitae including three traceable referees, and copies of academic and professional certificates as a single PDF file. Please email your application to hr.onlineexpress@gmail.com and clearly indicate the position applied for in the subject line.

Application Deadline: Saturday, 30th May 2026.

Please note that only shortlisted candidates will be contacted due to the high volume of applications.

Job Category

Transport & Logistics