Clearing and Forwarding Officer

CLEARING AND FORWARDING OFFICER – CHIRUNDU

Zampost Freight and Forwarding, a subsidiary of Zambia Postal Services Corporation (ZAMPOST), a State-Owned Enterprise mandated to provide postal, courier, and financial services across the country, is inviting applications from suitably qualified and experienced candidates for the position of Clearing and Forwarding Officer.

Position Details

Job Title: Clearing and Forwarding Officer

Grade: ZPSC14

Department: Zampost Freight and Forwarding

Reporting Line: General Manager – Freight and Forwarding

Station: Chirundu Post Office

Town: Chirundu

Type of Employment: Permanent and Pensionable

Purpose of the Role

The Clearing Officer will work as part of a team in the clearing and forwarding company and function as a Customs Clearing Officer.

Duties and Key Responsibilities

Track shipments, update the database on arrival information, and ensure correct shipping documentation is in place in advance.
Undertake all declaration and customs clearing procedures for imports and exports.
Apply for IDFs (Import Declaration Forms).
Advise management on the most appropriate course of action to resolve technical challenges in declaration and clearing operations.
Manage bonds and handle cancellation procedures.
Follow up correspondence between statutory bodies and other stakeholders.
Obtain customs release for imports/exports and truck border consignments.
Ensure the correct use of tariffs.
Ensure accurate values are used during declaration to avoid penalties or losses.
Establish and maintain strong working relationships with the customs office.
Perform any other relevant duties as assigned by the supervisor.

Personal Attributes / Skills

Ability to build and maintain good working relationships with stakeholders
Strong interpersonal and communication skills
Flexible and able to work extended hours when required 

Qualifications and Experience

Full Grade 12 Certificate
Diploma or Degree in Clearing and Forwarding or a related field
Minimum of 3 years’ experience in clearing and forwarding (local imports, border clearing, and transit goods)
Comprehensive knowledge of HS Codes and accuracy in classification
Knowledge of government procedures and customs laws relating to imports, exports, and transit goods (air, sea, and road freight)
Must be a resident of Chirundu District or willing to relocate
Candidates aged 21–35 are encouraged to apply
Fluent in English

Mode of Application 

Applications with detailed CVs, cover letter, and certified copies of academic and professional qualifications should be submitted in a sealed envelope clearly marked:

“CLEARING AND FORWARDING OFFICER” 

Addressed to:

The Director Human Capital and Administration

Zambia Postal Services Corporation

PO Box 71845

Corner of Church/Cairo Road

Lusaka

Or email as a single PDF to: recruitments@zampost.com.zm

 (Use the subject line: CLEARING AND FORWARDING OFFICER)

Deadline: Friday, 4 April 2026

Only shortlisted candidates will be contacted for interviews.