CALL FOR EXPRESSION OF INTEREST (EOI) OUTSOURCING SERVICES FOR CASUAL LABOUR MANAGEMENT

Job description

CALL FOR EXPRESSION OF INTEREST (EOI)

OUTSOURCING SERVICES FOR CASUAL LABOUR MANAGEMENT

We are a leading tile manufacturing company based in Zambia seeking to engage qualified and experienced outsourcing firms to manage casual employees for our factory operations.

Scope of Services:

The selected service provider(s) will be responsible for:

Recruitment, vetting, and onboarding of casual factory workers
Payroll processing, including timely and accurate wage payments
Statutory compliance, including NAPSA, NHIMA, and any other applicable obligations
Time and attendance management
Supervision support and performance monitoring
Handling employee welfare, grievances, and disciplinary matters
Ensuring full compliance with Zambian labour laws and regulations

Eligibility Criteria:

Interested companies must:

Be duly registered in Zambia and hold valid trading licenses
Have proven experience in labour outsourcing/staffing services, preferably within a manufacturing or industrial environment
Demonstrate capacity to manage a large casual workforce
Have robust payroll, HR, and compliance systems
Be compliant with all statutory bodies (NAPSA, NHIMA, ZRA)
Provide at least three (3) traceable client references

Submission Requirements:

Interested parties should submit:

Company profile
Certificate of incorporation and relevant licenses
Tax clearance certificate
Evidence of statutory compliance (NAPSA, NHIMA, ZRA)
Details of relevant experience and client references specifically in the manufacturing industry.
Description of systems, processes, and workforce management approach
Any other supporting documentation

Submission Details:

All submissions should be sent to: zambia-recruitment@twyfordtile.com

Deadline for submission: Tuesday 21st April 2026

Only shortlisted companies will be contacted.

We look forward to partnering with competent, compliant, and reliable service providers.