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Call Centre Agents
Exponent Bizolution Limited Lusaka
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Check whether this older listing is still open.
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Employer and vacancy source: Exponent Bizolution Limited
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerExponent Bizolution Limited
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- Exponent Bizolution Limited
- Location
- Lusaka
- Posted
- June 14, 2026
- Job type
- Contract
- Category
- Other
This listing has expired.
The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
Job description

JOB TITLE: Call Centre Agent
COMPANY: Exponent Bizolution
LOCATION: Zambia
JOB OPPORTUNITY: CALL CENTRE AGENTS
Exponent Bizolution is seeking vibrant and enthusiastic Call Centre Agents to join our team.
MINIMUM REQUIREMENTS:
- A Diploma in any relevant field (certificate holders are welcome to apply)
- Previous work experience in a call centre or customer service environment (experience in other fields will also be considered)
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet performance targets
- Proficiency in Microsoft Excel
- Typing speed of at least 20 words per minute
KEY RESPONSIBILITIES:
- Handle incoming and outgoing customer calls
- Provide accurate information and quality customer service
- Log and escalate customer queries where necessary
- Meet daily and monthly performance KPIs
- Maintain professional conduct at all times
WORK HOURS: 8-hour shifts (details to be confirmed)
EXPERIENCE REQUIRED: Minimum 12 months
EDUCATION LEVEL: Associate Degree preferred (certificate holders are welcome to apply)
SEND APPLICATION: jobs@exponentbizolution.org
