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Call Centre Agents

D2C Telcare Limited Lusaka, Zambia

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: D2C Telcare Limited

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerD2C Telcare Limited
  • LocationLusaka, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
D2C Telcare Limited
Location
Lusaka, Zambia
Posted
April 19, 2026
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website D2C Telcare Limited

Job description

Join our Team as a Call Centre Agent

Location:       Lusaka

Reports to:    Team Leader

 Are you someone who enjoys helping others and thrives in a fast-paced environment? At D2C Telcare Limited, we’re looking for motivated individuals who are passionate about customer service and eager to make a real impact. If you’re confident, adaptable, and ready to grow, we’d love to hear from you.

Job Purpose

As a Call Centre Agent, your role will be to:

·      Handle customer inquiries with professionalism and empathy

·      Resolve issues quickly while ensuring a positive experience

·      Promote products and services that meet customer needs

·      Meet performance goals and support customer retention

We’re seeking candidates who bring energy, clarity, and care to every conversation. You should have:

·      A Grade 12 certificate (minimum requirement) and a degree is an added advantage

·      The ability to speak multiple languages.

·      Excellent communication skills, both spoken and written

·      A clear and confident way of explaining product and service benefits

·      A persuasive and engaging approach with customers

·      Flexibility to adapt to changing sales strategies and market conditions

How to Apply

·      Please send your application to recruitment@d2ctelcare.com. Make sure to include your current physical location in the subject line of your email.

·      Only shortlisted candidates will be contacted. If you don’t hear from us within four weeks of the closing date, please consider your application unsuccessful.

 D2C Telcare is an equal opportunity employer. We welcome applications from all qualified individuals.

 

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