Business Development Associate

Job description

Our cleint, a technology-driven start-up focused on advancing financial and digital inclusion is seeking to recruit a Business Development Associate to be based in Lusaka, Zambia. The company provides innovative solutions that enable customers to access life-enhancing products such as smartphones, clean cook stoves, water filters and solar solutions through affordable and flexible payment plans.

THE ROLE

As Business Development Associate, you will drive revenue growth by winning B2B customers, building partnerships that extend our reach, and leading our B2C field sales team. You will also own the sales and marketing plan that turns our mission into measurable results.

KEY RESPONSIBILITIES

•    Win B2B customers. Identify, approach and secure business customers for the company’s products and services; prepare proposals, negotiate commercial terms and manage each opportunity through to sale.

•    Build partnerships. Develop mutually beneficial partnerships with organisations that can expand our customer reach, distribution, financing or product adoption.

•    Activate the market. Plan and deliver trade promotions, market activations and other joint sales activities with partners.

•    Lead the field sales team. Lead, coach and motivate the B2C field sales team: set targets, review performance, support agents in the field and remove barriers to sales.

    Plan and execute. Develop and deliver a sales and marketing plan with clear customer segments, activities, targets, budgets and timelines.

•    Represent the company. Represent the company at corporate exhibitions, industry forums, partner meetings and other relevant functions.

•    Track and report. Maintain a sales pipeline and partner activity tracker, and report regularly on leads, conversions, sales, team performance and market feedback.

•    Work across teams. Coordinate with operations and customer service so that customers and partners receive timely follow-up and support.

QUALIFICATIONS AND EXPERIENCE

•    Diploma or degree in Business, Marketing, Sales or a related field from a recognised institution.

•    Qualifications verified by the Zambia Qualifications Authority (ZAQA) will be an added advantage.

•    At least two (2) years of demonstrated experience in B2B service sales, including prospecting, presenting proposals, negotiating and closing deals.

•    Experience in developing partnerships and managing business relationships.

•    Experience supervising or coordinating a field or B2C sales team.

•    Experience organising trade promotions or market activations.

•    Experience in the telecommunications, microfinance or renewable energy sector is an advantage.

•    Strong communication, presentation, planning and reporting skills.

•    Willingness to spend time with customers, partners and sales teams in the field.

HOW SUCCESS WILL BE MEASURED

•    B2B customers acquired and revenue generated.

•    Active partnerships signed and sales generated through partners.

•    B2C field sales team performance against target.

•    Leads and sales generated from market activations.

•    Sales pipeline conversion and customer retention.

•    Delivery of the agreed sales and marketing plan.