Intern – Credit & Quality Assurance Department

Job description

BAYPORT FINANCIAL SERVICES — WE ARE HIRING! 💼🏦
Position: Intern – Credit & Quality Assurance Department
Role: Quality Controller 1 (QC1)
Location: Lusaka, Zambia
Closing Date: Thursday, 22nd October 2026

Job Summary:

Reporting to the Designated Supervisor, the Quality Controller (Intern) under the Credit and Quality Assurance department will be responsible for Quality Control 1 (QC1) – Validation checks of loan application documentation received from the Front Office stage.

Key Outputs & Responsibilities:

• Validation and authentication of customer loan application documentation provided by Front Office staff.
• Conduct thorough checks for completeness, correctness, and validity of submitted loan application documentation.
• Ensure timely and quality-assured submission of validated loan application files to the next stage of the loan approval workflow.
• Provide prompt communication of relevant corrective action recommendations regarding invalidated loan application documentation.
• Ensure all relevant departmental and operational reports are consolidated, accurate, and circulated on a timely basis.
• Perform sensitivity analysis when required to provide valuable input from a credit risk standpoint.
• Promptly escalate suspicious or fraudulent activity and actual frauds in strict compliance with Bayport’s Fraud Prevention Procedures.

Education & Qualifications:

• Full Grade 12 Certificate with five (5) O-Levels including Mathematics and English.
• Must be a Degree Holder (preferably in Business Administration, Banking & Finance, any business-related field, or Social Sciences) as required for this entry-level position.

Knowledge, Skills and Competencies:

• Excellent verbal and written communication skills.
• Good numerical, analytical, and accounting skills.
• Strong interpersonal and relationship-building abilities.
• Effective problem-solving skills and sharp attention to detail.
• Ability to work efficiently with minimal supervision.
• Proactive, self-motivated, and results-driven.
• Maintain the highest level of confidentiality, ethical standards, and professional integrity.

How to Apply:

Suitable candidates must submit their application letters, attaching their current Curriculum Vitae (CV), professional and academic certificates, and completed Internal Employment Application Form (where applicable) via email to:

📧 Email: Careers@bayport.co.zm

📅 Closing Date: Thursday, 22nd October 2026

* Only shortlisted candidates will be contacted.