Back Office & Collections Officer

FMC Finance is seeking a dedicated professional to join our dynamic team!
What You’ll Do:
1. Manage loan repayment collections through payroll and bank deductions
2. Process loan administration, early payoffs, and top-up transactions
3. Negotiate payment settlements and manage arrears
4. Deliver exceptional customer service with innovative solutions
5. Prepare comprehensive portfolio quality reports
What We’re Looking For:

Bachelor’s Degree in Banking & Finance, Economics, or Accounts (ZICA/ACCA)
Strong analytical and communication skills
Customer-focused mindset
Detail-oriented with excellent organizational abilities

Please send your CV, Certifications and Cover Letter to hr@fmcfinancezambia.co.zm