Assistant Manager

ASSISTANT MANAGER IT – INFRASTRUCTURE & NETWORKS (1) – LUSAKA

JOB SUMMARY

To contribute to Bayport Financial Services growth and profitability through managing IT network infrastructure and associated Systems to ensure stable IT platform for business operations. 

JOB SPECIFICATIONS

• Network Management: management of the company’s Internet, LAN, WAN, & VPN connectivity and services.

• Ensure strict enforcement and adherence of IT policies, standards and other regulatory requirements.

• Perform regular firmware updates for all IT Infrastructure in the environment.

• Maintain and monitor all data centres, IP Telephony systems third-party connections, PSTN/MNO services, Messaging (SMS) and video conferencing infrastructure.

• Perform daily monitoring all CCTV infrastructure (NVRs, cameras, external footage storage etc.) and operability.

• Coordinate all the IT Security requirements from the Infrastructure and Network System perspective.

• Contribute to the Monthly Risk Register formulation.

• Ensure that backup for all the systems under support are backed up as per policy. 

• Ability to troubleshoot all incidents for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.

• Oversee preventative and corrective maintenance of IT infrastructure by support vendor.

• Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, ATMs, Clean Power Systems & Telephony Systems. 

• IT Asset Management: Plan, monitor, record IT hardware assets and software license in an IT asset register.

• Participation in the formulation of the Budget for IT function and recommending it to Senior Management

• Biometrics: Ensure that the Biometric System is working properly, regularly updated, and that data is regularly backed up

• Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.

MINIMUM REQUIREMENTS

• Bachelor’s Degree in Information Technology/Computer Science or a related field.

• ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.

• At least 3 – 5 years’ work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).

• Financial services & Project Management exposure will be an added advantage.

• 2025 ICTAZ  membership and practicing license.

OTHER REQUIREMENTS

• Effective oral and written communication skills

• Strong analytical and problem-solving skills

• Resilient & Ability to work well under minimum supervision

• Proactive and self-motivated

• Attention to detail and ability to work accurately

• Maintain the highest level of confidentiality and integrity

• High level of Discipline

TO APPLY

Suitable candidates must send their applications to careers@bayport.co.zm with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.  

The closing date for receiving applications is Thursday 22 January 2026 Only shortlisted candidates will be contacted.