Assistant Manager IT Infrastructure & Networks

ASSISTANT MANAGER IT INFRASTRUCTURE & NETWORKS (1) – LUSAKA

JOB SUMMARY
To contribute to Bayport Financial Services growth and profitability through managing IT network infrastructure and associated Systems to ensure stable IT platform for business operations.

JOB SPECIFICATIONS

Network Management: management of the company’s Internet, LAN, WAN, & VPN connectivity and services.
Ensure strict enforcement and adherence of IT policies, standards and other regulatory requirements.
Perform regular firmware updates for all IT Infrastructure in the environment.
Maintain and monitor all data centres, IP Telephony systems third-party connections, PSTN/MNO services, Messaging (SMS) and video conferencing infrastructure.
Perform daily monitoring all CCTV infrastructure (NVRs, cameras, external footage storage etc.) and operability.
Coordinate all the IT Security requirements from the Infrastructure and Network System perspective.
Contribute to the Monthly Risk Register formulation.
Ensure that backup for all the systems under support are backed up as per policy.
Ability to troubleshoot all incidents for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.
Oversee preventative and corrective maintenance of IT infrastructure by support vendor.
Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, ATMs, Clean Power Systems & Telephony Systems.
IT Asset Management: Plan, monitor, record IT hardware assets and software license in an IT asset register.
Participation in the formulation of the Budget for IT function and recommending it to Senior Management
Biometrics: Ensure that the Biometric System is working properly, regularly updated, and that data is regularly backed up
Supervises, motivates, and evaluates staff; delegates work; provides technical support and infrastructure training.

MINIMUM REQUIREMENTS

Bachelor’s Degree in Information Technology/Computer Science or a related field.
ITIL and CCNA/CCNP (or similar networking) professional certifications will be an added advantage.
At least 5 years work experience in an IT Windows/Linux Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).
Financial services & Project Management exposure will be an added advantage.
2025 ICTAZ membership and practicing license.

OTHER REQUIREMENTS

Effective oral and written communication skills
Strong analytical and problem-solving skills
Resilient & Ability to work well under minimum supervision
Proactive and self-motivated
Attention to detail and ability to work accurately
Maintain the highest level of confidentiality and integrity
High level of Discipline

TO APPLY

Suitable candidates must send their applications to careers@bayport.co.zm with the position applied for as the email subject, attaching their current CVs and professional/academic certificates.

The closing date for receiving applications is Thursday 29 May 2025. Only shortlisted candidates will be contacted.