Area Consumer Sales Manager

Job description

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Area Consumer Sales Manager

Responsibilities

Builds strong distribution network within the Area, leading the recruitment of distributors according to MTN policy and procedure.  Ensures Distributor permanent presence in peripheral areas or strategic growth areas by way of setting up connect stores;
Prepares annual plan and budget to implement Area strategy in line with the MTN strategic and regional objectives in close consultation with the Regional Manager. Translates annual Area plan into sales plans incorporating sales targets and budgets for each Distributor/Area Representative;
Provides support to appointed Distributors, to ensure the achievement of set sales targets, including ensuring appropriate branding of distributor facilities, supply of adequate stocks, building of capacity, training on any new products and services and resolution of conflict amongst distributors;
Reviews sales related training needs for distributor staff MTN Sales team and executes such training within the area to enhance capacity in the area;
Monitors distributor performance through sales reports and takes action to ensure targets are met. Manages the performance of Distributors in accordance MTN policy and procedures;
Supports Area Representatives in the identification of new sales opportunities in the Area and focuses the sales effort to capitalize on such opportunities, ensuring that such sales growth is profitable. Ensures focus on non-traditional markets and strategic channels to increase penetration and availability. Devises acquisition campaigns for the Area, with input from Area Representatives, provides support for and monitors their execution;
Manages the area sales team towards goals set, ensuring that the teams have the required information, resources, training and supervision to achieve such targets. Ensures that Area Representatives adequately understand any new products and services rolled out by MTNZ;
Reports on key accounts in the Area on a weekly, monthly, quarterly and half-yearly basis, ensuring reports are accurate and on time;
Provides market and customer information and intelligence to Marketing to aid in marketing planning, and assists with the implementation of research, campaigns and other marketing activities in the Area;
Coordinates efforts and fosters communication between MTN and all trade partners i.e. Distributor, Sub distributor, Retailers and consumers to ensure a concerted and integrated sales effort;
Liaises with Networks for the resolution of any network problems in the Area;
Liaises with Trade marketing to ensure an optimum level of brand visibility within the Area;
Effectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance;
Stays abreast of developments in areas of expertise and performs to the highest ethical and professional standards;
Carries out any related duties that will advance the mission of the job.

Candidate Requirements

Degree or equivalent in Sales/Marketing/Commerce;
Grade 12 Certificate.  (5 O’ Level credits, including compulsorily English Language and Mathematics);
Minimum of three (4) years of work experience with at least two (3) at Supervisory level, in frontline environment;
Three (3) years hands-on experience in telecommunications field;
Administration and Operational Management experience;
Possession of a Manual Driver’s License of at least 2 years with no violations.

Women are strongly encouraged to apply.

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Hand delivered applications will not be accepted. The closing date for accepting applications is 14th May 2025.