Agency Teller Kitwe

Job description

DUTIES AND RESPONSIBILITIES INCLUDE:

Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts.
Identify customer needs.
Provide information on new products and services.
Direct customers to mobile money principle representatives as needed.
Organize an efficient daily collection schedule with clients in the portfolio.
Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
Ensure all cash transactions are done according to company procedures
Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
Ensuring that the company procedures and laid down rues are followed
Ensuring that monthly reports are submitted on the 5th of every month
Ensuring that the working place is clean at all times
Any other duty assigned by the supervisor.

QUALIFICATIONS:

Must have a grade 12 School certificate or equivalent
Must have any tertiary qualifications in any field.
Have good problem solving and decision-making skills.
Be computer literate.

All applications should be addressed to the Assistant Director Human Resource at any Natkos Distributors branch or email to work@natkos.co.zm.  Ndola residents are advised to apply. DUE DATE 26TH February 2025. Attach your qualifications in ONE PDF format and note that KITWE residents are advised to apply.