Employer and vacancy source: Zamtel
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerZamtel
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Zamtel
- Location
- Lusaka
- Posted
- November 20, 2025
- Job type
- Full Time
- Category
- Administration, IT & Telecoms
Website Zamtel
Job description
Job Listings
Title: Administrator IT Service Desk
Closing Date: 26/11/2025
OVERALL PURPOSE
The Administrator IT Service Desk is responsible of tracking incidents and service requests, as well as addressing support requests, in order to ensure that service levels and targets are maintained and fulfilled, meeting customer satisfaction and continuous service delivery expectations.
JOB SPECIFICATION
Minimum Qualifications: Degree in Information Technology, Computer Science or relevant field
Professional Registration: ICTAZ
Minimum Experience: 2 years proven experience as a help desk technician or other customer support role in IT
Key Skills: Good understanding of computer systems and working knowledge of office automation products, databases and remote control solutions