Skip to content
Job alert

Administrator- IT Service Desk

Zamtel Lusaka

Cover letter help Need a cover letter?
Create my cover letter
What job seekers said
My cover letter finally highlights my strengths instead of just listing my duties.
Juliet Sinkala
My cover letter actually sounds like a professional wrote it. Very impressed.
Isaac Bwalya
My old cover letter was basically just "please give me a job." The new standard actually highlights my value. Got a role at a lodge in Lower Zambezi.
Limpo L.
That cover letter framework saved my life. I had to apply for three jobs in one night, and the structure made it so fast.
Sikota M.
My cover letter used to be so repetitive. The new format makes my career progression look so natural.
Chabota H.
I always struggled with the opening line of my cover letters. The template made it so strong and professional.
Tukiya M.
The cover letter templates are gold. I just tweaked a few things and it was good to go.
Stephen Bwalya
My cover letter was always the weakest part of my application. Not anymore!
Patrick Mulenga
The cover letter helped me explain a gap in my employment history perfectly.
Miriam Mwape
Got hired at a logistics firm in Makeni. The standard cover letter definitely made me stand out from the other applicants.
Musonda K.
I always struggled with writing cover letters. This gave me the perfect structure to sell myself.
Natasha Mulenga
The cover letter template gave me so much confidence. I sounded like an expert, and the interviewers treated me like one.
Mary Musonda
My cover letter used to be a generic copy-paste. Now it actually speaks to the job description.
Esther Sinkala
I finally understand how to use keywords in my cover letter. Got a marketing gig at a great agency.
James Bwalya
My old cover letter was so boring. The new one actually told a story about my achievements.
Elizabeth Mwape
My cover letter finally looks professional. No more grammatical errors or weird formatting.
Lucy Sinkala
The cover letter generator actually picks out the right keywords. HR told me my application was exactly what they were looking for.
Lombe Nyirenda
The cover letter matched the job description perfectly. I didn't have to spend 3 hours thinking of what to write for one application.
Sampa Kalaba
I'm just happy I don't have to write cover letters from scratch anymore. The format is so clean.
Wiza Simbeye
Thank you! The tailored cover letter got me the interview, and my experience did the rest.
Ndinawe Phiri
My cover letter used to be just one paragraph begging for a job. The new standard one makes me look like a serious professional.
Besa C.
That cover letter structure is a game changer. It forces you to highlight your achievements, not just your daily tasks.
Lungu P.
Guys, that ATS cover letter template worked magic. It sounded exactly like me, just more professional.
Mwila Musonda
Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: Zamtel

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerZamtel
  • LocationLusaka
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Zamtel
Location
Lusaka
Posted
January 17, 2026
Job type
Full Time
Category
Administration, IT & Telecoms
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
  • Full Time
  • Lusaka

Website Zamtel

Job description

Job Details

Position

Administrator- IT Service Desk

Closing Date

20 January 2026
Overall Purpose
Discover more
Employer recruitment tools
Zambia business directory
Africa Personnel Services
Interview preparation tips
Professional work attire
Noise cancelling headphones
Employment agency directory
Career services
Applicant tracking system
Job hunting guide

Acts as a first line support for all IT related issues to ZAMTEL staff. The Administrator IT Service Desk is responsible of tracking incidents and service requests, as well as addressing support requests, in order to ensure that service levels and targets are maintained and fulfilled, meeting customer satisfaction and continuous service delivery expectations.Job alert subscription

Job Specification

Minimum Qualifications

Bachelor’s Degree in Information Technology, Computer Science or relevant field

Professional Registration

ICTAZ

Minimum Experience

1-2 Years

Key Skills

Proven experience as a help desk technician or other customer support role in IT.

🔔

Job alerts

Choose the jobs you want to hear about.

Your browser will ask for permission once.