Employer and vacancy source: Private
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- EmployerPrivate
- LocationMazabuka, Monze, Choma, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Private
- Location
- Mazabuka, Monze, Choma, Zambia
- Posted
- June 12, 2025
- Job type
- Full Time
- Category
- Retail & Sales
Website Private
Job description
Job Summary:
We are seeking a dynamic and results-driven Loan Sales Team Leader to oversee our loan sales operations. The ideal candidate will be responsible for leading, mentoring, and motivating a team of loan sales officers to meet and exceed individual and team targets. This role involves implementing strategic plans, ensuring excellent customer service, and contributing to the overall success of the lending business.
Key Responsibilities:
Supervise, train, and coach a team of loan sales officers to achieve monthly and quarterly sales targets.
Set daily, weekly, and monthly performance goals for the team and monitor progress.
Develop and execute effective sales strategies to promote loan products and increase market penetration.
Conduct regular performance reviews and provide feedback and development plans for team members.
Handle escalated customer inquiries and resolve complex loan issues.
Monitor loan application processes to ensure compliance with internal policies and regulatory requirements.
Collaborate with marketing, credit, and operations departments to streamline sales processes.
Prepare and present sales performance reports and forecasts to senior management.
Stay up to date with industry trends, competitor offerings, and regulatory changes.
Recruit, onboard, and retain high-performing sales personnel.
Qualifications & Experience:
Diploma or Degree in Business, Finance, Marketing, or a related field.
Proven experience (1+ years) in loan sales or financial services, with at least 1 year in a leadership role.
Strong understanding of lending products, credit policies, and financial regulations.
Excellent leadership, communication, and interpersonal skills.
Ability to work under pressure and meet sales targets.
Proficient in Microsoft Office and CRM/Sales tracking systems.
High level of integrity and commitment to customer satisfaction.
Key Competencies:
Leadership & Team Management
Sales and Negotiation Skills
Analytical and Problem-Solving Skills
Goal-Oriented and Self-Motivated
Customer Relationship Management
Time Management and Organization
What We Offer:
Competitive Commissions with performance-based incentives
Opportunities for career advancement and professional growth
Supportive and energetic work environment
Ongoing training and development