Senior Product Manager

Job description

Location: Lusaka, Zambia

Department: Product & Innovation

Reports To: Chief Executive Officer

About Stargate Finance Limited
Stargate Finance Limited is a fast-growing financial services provider in Zambia, committed to delivering innovative and inclusive financial products that empower individuals and businesses. As part of our mission to become a leader in digital finance, we are expanding our product leadership team.

Job Summary
We are seeking a strategic and results-driven Senior Product Manager with a strong business-technical background to lead the development and enhancement of our digital financial products. This individual will be responsible for translating business needs into scalable, technically sound solutions, while driving the organization’s growth and innovation goals. The ideal candidate will work closely with the IT department, effectively bridging the gap between business strategy and technical execution to deliver impactful and customer-centric solutions.

Key Responsibilities

Define and communicate a clear product vision aligned with Stargate Finance’s strategic goals.
Drive product innovation, market differentiation, and user experience excellence.
Oversee the end-to-end lifecycle of financial products—from concept to launch and iteration.
Work closely with the IT department to ensure technical feasibility and scalability of product initiatives.
Develop and manage product roadmaps in collaboration with cross-functional teams.
Conduct market, customer, and competitor research to inform product strategy.
Identify opportunities for new products or enhancements to existing offerings.
Collaborate with internal and external stakeholders to gather insights and align on priorities.
Serve as the product champion internally and externally.
Provide mentorship to junior product managers and support cross-functional team collaboration.
Foster a culture of innovation and continuous improvement.
Ensure all product developments adhere to relevant regulatory and compliance standards.
Define and monitor key product KPIs and success metrics.
Use data analytics to guide decision-making and improve product performance.

Qualifications & Experience

Bachelor’s degree in Business, Computer Science, Finance, Engineering, or a related field. Master’s degree (MBA or M.Sc.) is an added advantage.
Minimum of 5 years’ experience in product management, preferably within financial services, fintech, or banking.
Demonstrated success managing complex digital products from ideation to launch.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, leadership, and project management skills.
Proficiency in product management tools such as Jira, Trello, Figma, or similar platforms.

Key Competencies

Strategic thinking and commercial awareness
Strong understanding of customer experience (CX) design principles
Agile and Scrum methodologies
Data-driven decision making
Adaptability in a fast-paced, changing environment
Stakeholder management and interpersonal skills

What We Offer

Competitive salary and performance-based bonuses
Opportunities for professional development and training
Dynamic and inclusive work environment
Access to cutting-edge fintech tools and platforms