Agency Teller

Job description

DUTIES AND RESPOSIBILITIES

Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts.
Identify customer needs.
Provide information on new products and services.
Direct customers to mobile money principal representatives as needed.
Organize an efficient daily collection schedule with clients in the portfolio.
Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
Ensure all cash transactions are done according to company procedures
Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
Ensuring that the company procedures and laid down rues are followed
Ensuring that monthly reports are submitted on the 5th of every month
Ensuring that the working place is clean at all times
Any other duty assigned by the supervisor.

MINIMUM REQUIREMENTS

Must have a full Grade 12 Certificate
Must have any tertiary qualifications in any field
Have good problem-solving skills
Be computer literate

All applications should be addressed to the Assistant Director Human Resource and Sent to Work@natkos.co.zm and for those who would like to submit their applications physically, kindly do so at any of our outlets by 27th May 2025.