Employer and vacancy source: KAZANG ZAMBIA
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerKAZANG ZAMBIA
- LocationLusaka, Zambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- KAZANG ZAMBIA
- Location
- Lusaka, Zambia
- Posted
- May 8, 2025
- Job type
- Full Time
- Category
- Other
Website KAZANG ZAMBIA
Job description
CALL CENTER AGENT
We are looking for a dynamic and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for maintaining effective communication and support between the company and its customers.
Key Responsibilities:
Make outbound calls for queries, follow-ups, and resolution purposes
Answer and resolve inbound customer calls
Maintain accurate and up-to-date customer records
Address and resolve customer concerns and complaints
Provide detailed information on products and services
Identify and resolve product- and service-related issues
Perform any other duties as may be assigned
Qualifications:
A Diploma or Degree in Business Administration, Marketing, Public Administration, or any other related field
Strong communication and interpersonal skills
Ability to handle customer concerns professionally and efficiently
Excellent problem-solving abilities and attention to detail.
If you are passionate about customer service and meet the above qualifications, we encourage you to apply and become part of a fast-paced, service-oriented team.
Please send your CV and cover letter to vacancies@kazang-zambia by 10th May 2025. Only shortlisted candidates will be contacted.