Human Resource Manager

Job description

Job Overview:

The HR Manager is responsible for overseeing all human resources functions, including recruitment, employee relations, compensation, performance management, and staff development. This role supports business goals by ensuring a positive work environment, legal compliance, and effective HR operations. The HR Manager works closely with company leadership, provides guidance to staff, and helps build a strong, engaged, and high-performing team.

1. Employee & External Relations

Maintain positive employee relations across all departments.
Build and maintain good relationships with external partners such as the Labor Office, NSSF, and trade unions.

2. Recruitment

Ensure timely hiring of qualified candidates for all open positions.
Expand recruitment channels and grow the company’s internal talent pool.

3. Compensation & Benefits

Ensure accurate salary processing and social welfare contributions in coordination with external HR service providers.
Monitor market trends and update the compensation system accordingly.
Propose salary increases and bonuses and manage related communication.

4. Talent Management

Work with leadership to develop career growth, training, promotion, and retention plans.
Set up and oversee performance management processes.
Maintain complete and accurate employee records.

5. HR Support & Advisory

Provide guidance to managers and employees on HR and employee relations matters.
Manage on-boarding for new hires and conduct exit interviews.
Lead employee engagement activities and company events.
Act as the main contact for external HR communications and employer branding.
Develop and manage the HR team to ensure high-quality support to the business.

6. HR Programs

Support the annual employee promotion program and complete other tasks assigned by leadership.

Qualifications:

Bachelor’s degree or above.
Minimum of 5 years’ HR management experience, including team leadership.
Strong sense of responsibility, organisational awareness, and teamwork.
Proactive and collaborative mindset.

Skills and Attributes:

HR Knowledge
Solid understanding of labor laws, social welfare, and HR policies.
Hands-on experience in recruitment, compensation, and performance management.
Familiar with HR systems (HRIS) and Microsoft Office, especially Excel.

Leadership & Communication

Strong communication and interpersonal skills.
Able to guide, support, and coach managers and employees.
Skilled in conflict resolution and organisational change.

Planning & Organisation

Strong decision-making and analytical skills.
Able to manage multiple tasks in a fast-paced environment.
Organised and detail-oriented.

Personal Traits

High integrity and professionalism.
Responsible, proactive, and team-focused.
Open-minded and solution-oriented.

How to Apply:

If you are ready to take on a new challenge and be a part of a dynamic team, please send your CV and cover letter to kedazambiarecruitment@gmail.com.

Join us and contribute to the success of Keda Zambia Ceramics!