Human Resource Assistant Intern

Job description

CAREER OPPORTUNITY: JOIN TYRE-KING AS A HUMAN RESOURCE ASSISTANT – INTERN

Location:  Lusaka, HQ
Closing Date: 30th April, 2025

Tyre-King is one of Zambia’s leading automobile tyre retailers with an extensive network of branches. We are looking for a dynamic, detail-oriented individual to join our team as a Human Resource Assistant Intern.

Position: Human Resources Assistant Intern

Purpose of the Job:

The HR Assistant Intern, will support the Human Resources department in various administrative and operational tasks. This internship is designed to help you develop essential HR skills and gain exposure to real-world challenges in HR operations, recruitment, and employee engagement.

Key Responsibilities:

Recruitment support 

Post job ads on job boards and social media platforms
Screen resumes and job applications
Assist with background and reference checks
Help prepare job offer letters

Onboarding

Ensure the onboarding process goes smoothly
Conduct new employee orientation sessions
Take care of new hire paperwork and logistics, such as setting up designated workstations, computer logins, email addresses, etc.
Schedule meetings to discuss company policies and provide the employee handbook
Serve as the primary point of contact for new employee inquiries.

Record-keeping

Maintain accurate and up-to-date employee records, including personal details, employment contracts, performance evaluations, and benefits documentation.
Ensure that all company documents, policies, and procedures are filed adequately.
Assist with exit interviews and finalize termination documentation.

Benefits administration 

Manage compensation and benefits documentation.
Assist with monthly payroll inputs required for processing of payroll.
Resolve payroll errors and respond to related inquiries
Assist with payroll and benefits reconciliations, audits, and payment approvals.

Compliance

Work with line managers and employees to process compliance service requests
Maintain accurate compliance records and tracking tools
Undertake administrative duties necessary to fulfill compliance tasks
Escalate complex issues to HR Manager when needed.

Performance management

Support in preparing and managing performance improvement plans, reassignments, suspensions, resignations, retirements, and employee exits
Send separation notices to employees who are due for mandatory retirement
Provide departing employees with necessary documentation and process final or severance payments
Act as the point of contact for post-separation queries.

Employee relations

Handle employee grievances and complaints
Collect and process incident reports from various business units
Arrange an administrative hearing and document the minutes of the meeting
Prepare and deliver notices of decisions and maintain company offense records.

Qualifications & Experience:

Diploma or Degree in Human Resources Management, Business Management, Psychology, Management, or similar field.
Six months internship or volunteer experience in HR, office administration, or customer service is an advantage
Basic understanding of HR principles, labour laws, and recruitment processes (academic exposure is acceptable).
Strong communication skills (verbal and written) – comfortable interacting with team members across all levels
Organizational and time-management skills – ability to handle multiple tasks and meet deadlines.
Attention to detail – especially when dealing with confidential employee records or reports.
Team player mindset – collaborative, proactive, and eager to learn.
Tech-savvy – proficient in Microsoft Office Suite (Excel, Word, Power Point); experience with HRIS systems or recruitment platforms (like LinkedIn, Workable, etc.) is a plus.
Problem-solving abilities – able to take initiative and approach challenges with a positive attitude.

How to Apply:

Send your detailed CV, including three referees, qualification, certificates (ZAQA verified/accredited), and a cover letter to the Human Resource Manager at careers@tyreking.co.zm

Subject Line: Human Resource Assistant – Intern

Please Note:

Only candidates who meet the specified qualifications and experience will be considered.

Only shortlisted candidates will be contacted.