Copy Center Operator

Job Brief

The Copy Center Operator provides daily production support for all our on-site Digital Imaging Copy, Print and binding operations. A high level of client satisfaction must be maintained by responding quickly and effectively to the client’s needs.

Copy Center Responsibilities include:

Binding, Padding, Cutting, Drilling
Copying and Printing of documents
Ability to meet deadlines and manage projects to completion
Attention to detail
Solid Customer service skills: Friendly attitude, timely, dependable, detail oriented and professional
Always provide outstanding customer service
Commitment to providing high quality copy and print production
Serves as a liaison between the company and the client.
Demonstrate proficiency in explaining all products, services, turnaround times, delivery schedules, and guarantees to the clients
Maintain all records and compliance on security and confidentiality of client materials
Maintains a facility that is organized and always meets our quality standards

Requirements:

Certificate or Diploma in relevant field.
Proven experience working with Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel.
Working Knowledge of Adobe, Microsoft Office and other graphic arts software preferred.
Knowledge of Production print and finishing and bindery equipment and utilization of typical office services equipment and technology strongly preferred.
Experience in operating office machinery such as phone, copy machines, binding equipment, etc will be an added advantage.

JOB TITLE:  GRAPHICS/ COPY CENTRE OPERATOR

Duties and Responsibilities

Preparing quotations
Organising the office layout and maintaining supplies of stationery and equipment.
Produce accurate and high quality work
Responding the customer enquiries
Keeping abreast of developments
Work well in a team with Printers, Copyprinters and other process equipment, other Designers, Account Executives, website Designers and Marketing Specialists
Working to tight deadlines
Debt collections
Monitoring all photocopies counter readings and keeping management updated with any faults or toners needed on the machines.
Meeting clients to discuss their needs
Keeping all job cards up to date and making follow ups on quotations
Interpreting the client’s business needs
Developing design briefs by gathering information and data to clarify design issues
Thinking creatively to produce new ideas
Using innovation to redefine brief and meet the constraints of cost, time and client
Multi-tasking between the departments
Work well in a team
Working to tight deadline
Training staff when new products are received
Operate and maintain high-speed duplicating equipment.  Make minor repairs and adjustments as necessary.
Record job specifications and production costs using computer database or other.
Maintain a high level of Customer Service.
Prioritize and schedule work and adjust production as required to accommodate customer deadlines and maintain operational efficiency.
Provide cost information and/or estimate and answer Customer questions regarding all aspects of document preparation.
Monitor and maintain appropriate level of stock and supplies.
Operate and maintain basic binding, laminating, trimming and other equipment used in the Graphics/Copy Centre.
May drive, load and unload a delivery truck to distribute orders as necessary
Knowledge of copyright laws and policies concerning reproduction of printed materials.
Skill in operating and maintaining duplicating and press equipment.
Company matters are confidential and should be treated as such at all times.

JOB TITLE:  GRAPHIC DESIGNER

Duties and Responsibilities

Preparing quotations
Operating the cash register
Organising the office layout and maintaining supplies of stationery and equipment.
Produce accurate and high quality work
Responding the customer enquiries
Keeping abreast of developments
Work well in a team with Printers, Copyprinters and other process equipment, other Designers, Account Executives, website Designers and Marketing Specialists
Working to tight deadlines
Meeting clients to discuss their needs
Keeping all job cards up to date and making follow ups on quotations
Interpreting the client’s business needs
Developing design briefs by gathering information and data to clarify design issues
Thinking creatively to produce new ideas
Using innovation to redefine brief and meet the constraints of cost, time and client
Multi-tasking between the departments (Graphic Designer often works on more than one design brief at a time)
Work well in a team
Working to tight deadlines
Operate and maintain high-speed duplicating equipment.  Make minor repairs and adjustments as necessary.
Maintain a high level of Customer Service.
Prioritize and schedule work and adjust production as required to accommodate customer deadlines and maintain operational efficiency.
Provide cost information and/or estimate and answer Customer questions regarding all aspects of document preparation.
Operate and maintain basic binding, laminating, trimming and other equipment used in the Graphics/Copy Centre.
May drive, load and unload a delivery truck to distribute orders as necessary
Knowledge of copyright laws and policies concerning reproduction of printed materials.
Skill in operating and maintaining duplicating and press equipment.
Produce accurate and high quality work
Contribute ideas and design artwork to the overall brief
Keeping abreast of developments in Information Technology (IT), particularly design programs
To be proactive in presenting ideas and designs to customers