IT Support Technician

Job description

We are looking for dynamic IT support professionals to provide outsourced IT support to various clients.

What you will do

IT support technicians may do some or all of the following:

identify and solve computer software, hardware problems.
analyze user problems and suggest how to prevent future problems.
assemble, install and test computer software, networks and servers.
update and repair equipment
keep records of software and equipment.

Skills and knowledge

IT helpdesk/support technicians need to have knowledge of:

computer hardware, software, networks and websites
the latest developments in information technology.
Strong knowledge of Windows Servers Systems, Windows AD Domains and Microsoft 365

Working conditions

IT helpdesk/support technicians:

usually work regular business hours, although they may need to work overtime or be on call
usually work in offices, call centers, computer rooms or at their clients’ workplaces
may work in stressful conditions because they have to work to short deadlines, and fix faults quickly.
Will involve on-site and remote support of multiple clients

Minimum requirements:

Must be a member of ICTAZ. IF certificate is not submitted, application will NOT be considered.
G12 certificate
Must have completed A+ and N+
MCSE qualification or currently busy with it would be an advantage.
Valid Driver’s license, copy must be submitted with application, will NOT be considered otherwise.
Ability to work with clients.