Student Advisor x4

Job description

Zimbabwe, Lusaka, Copperbelt (Kitwe/Ndola), Zambia

Open Window University is a newly formed specialist university, with a focus on the Creative Arts including the moving image, photography, game and digital design. Fully accredited with the Higher Education Authority, we are striving to be a forward-thinking voice for creativity within Zambia and across the continent, with a strong emphasis on relevant Afrocentric practise. We value passionate people that are willing to grow with us and are ready to invest in the dynamic future of our institution.

Job Summary:
We are looking for a dynamic and results-driven Student Advisor to join our Sales Department. The successful candidate will be responsible for promoting and selling courses across our School of Creative Arts (including Moving Image, Photography, Game Design, and Digital Design), School of Marketing, and School of Information Technology. This role requires a proactive individual with strong sales and communication skills, the ability to build relationships with students and their families, and a passion for education. The ideal candidate will effectively advise students on course selection, career opportunities, and the value of studying at our institution, while meeting recruitment targets and contributing to the university’s growth.

1. Duties and Responsibilities

Career Guidance
Responding to Web Inquiries
Responding to mail inquiries
Assisting with telephonic inquiries
Assisting prospects with registrations and following-up of outstanding
documents to complete registrations
Liaising with the finance department
Tracking and reporting on target status
Maintenance and updating of CRM System
Lead nurturing and conversion
Building and solidifying relationships with key stakeholders
Work against strict activity and financial targets
Working on the Open Window University’s internal CRM System
Planning and analysis of presentations and prospective clients’ presentations.
Recruitment of new business and maintaining existing clients

Creating Brand Awarenes

Distribute marketing material
Market the brand in targeted areas and educates opinion leaders
Facilitate presentations at schools and hands out interest cards
Phone calls to parents and students to market the brand
Represent the brand at career and other relevant expos
Conduct follow up calls to prospective students and schedule appointments
Schedule appointments by ensuring enough calls are made to database daily and weekly to deliver sufficient arrival of appointments to meet targets
Respond to on-line and telephonic enquiries
Presents the Open Window University’s philosophy
Advise students on the course of interest and explain the Open Window
University’s entrance criteria
Stakeholder (Schools) Relationship Management
If and when required: Manage relations with all stakeholders to generate
school presentation time slots

2.Qualifications and Skills

A Bachelor’s Degree in Business Administration, Sales and Marketing, or a
related field. A degree with Sales and Marketing Components is an added
advantage
Five credits at ‘O’ Level including English and Mathematics.
At least 2+ years of experience in a role within sales and marketing or
similar environment.
Proficiency in Microsoft Office Suite and familiarity with CRM platforms.
Strong interpersonal and communication skills to interact effectively with
diverse stakeholders
Drivers license
Own car is an added advantage

3.Key Skills/Attributes: The successful candidate will possess the following key skills:

Proficiency in Microsoft Office and CRM Systems.
Very good email etiquette
Excellent communication and interpersonal skills.
Teamworking and management skills
Strong organizational skills and attention to detail.
Ability to work under pressure with minimal supervision.
A reliable, positive, and professional attitude with the ability to promote
the school in all interactions.

Note: The two Zimbabwe based Student advisors will we selling specifically for the School of Marketing and School of Information Technology

Application
To apply please send your CV with a motivational cover letter to the address below.
Short-listed applicants will be notified by e-mail.
hr@owu.edu.zm / Attention: Open Window University Human Resource Manager/ Application Deadline: 10 April 2025