Relationship Manager, Consumer Lending

Job description

Division: Retail Banking

Department: Retail Banking

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Heads; Consumer Lending

Administratively report to Branch Manager

Job Duties:

Prepare documentation on the creation of risk assets to increase business office profitability
Aggressively market the bank’s product to ensure favorable market response.
Solicit and acquire customer relationships to improve and manage growth
Making calls and visiting business customers as well as attending meetings
Tailoring of products to suit customer needs
Processing data to produce accurate facts, figures, and reports;
Facilitating, establishing and maintaining effective relationships with new and existing customers;
Reactivating dormant customer relationships

Key Performance Indicators:

Achieve the approved Consumer Loan PBT target
Achieve the approved Consumer Loan target
Achieve the Consumer Loan NPL target

Skills:

Ability to evaluate needs of customers, and determine what products or service would best serve those needs
Interpersonal and communications skills.
Selling and marketing skills
Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy

Application requirements:

First degree in any field.
Full Grade Twelve School Certificate with five (5) Credits including English and Mathematics
ZAQA verified certificates
Zero (0) to two (2) years cognate experience

Application Procedure;
Interested candidates that meet the above requirements should apply through email to: careers.zambia@ubagroup.com.

Please indicate the job title and location in the subject of your e-mail and use your full name and the job title you are applying for as the filename of your application. Application should consist of your application letter, CV , copies of academic and professional qualifications all attached in a single document.