Officer – Debtor Management (Recoveries)

Job description

OFFICER – DEBTOR MANAGEMENT (RECOVERIES)

JOB SUMMARY

The job holder will be responsible for:

Collections of loan repayments and allocation of the payments to clients’ accounts in Baylend
Accurate preparation of submissions of expected loan repayments to various employers, DDACC team for collections on direct debit, Bayport Commercial for collections through Sungapo accounts and any collections platform.
Accurate receipting of collections to the clients’ accounts in Baylend.

JOB SPECIFICATIONS

Prompt and accurate preparation of assigned employer inputs & cessations to prevent loans going into credit
Prompt and accurate preparation of assigned inputs for direct debit (DDACC) or other forms of recovery
Ensure accurate excel and exception receipting of assigned employers, timely posting of open periods and linking of unallocated receipts (deduction run and debit order)
Preparation of reports (Collection efficiencies, expected figures, and periodic performance reports for assigned employers)
Accurate investigation/Rehabilitation of Loans in arrears, ensuring that letters and text messages are sent to refund deserving clients.
Works with Arrears Management team in compiling and following up on non-recoveries
Timely consolidation of feedback regarding non-performing loans (Both from external and internal investigations such as obtaining payroll status for all non-recoveries from stakeholders and retrieval of deals, DDACC/Standing order feedback).
Ensure timely collection of deduction files.
Stakeholder Management (Both internal and external). Timely follow-ups to ensure inputs submitted have been captured.
Perform any other duties as may be assigned by the Line Manager.

MINIMUM ENTRY REQUIREMENTS

Grade 12 with 5O Levels including Mathematics and English.
Preferably an Accounting qualification, Degree in Business Administration, Statistics or any business-related field.
Minimum of one-years’ work experience
Experience in performing reconciliations will be an added advantage.

OTHER SKILLS AND ATTRIBUTES

Ability to work well under minimum supervision.
Proactive and self-motivated.
Attention to detail and ability to work accurately.
Maintain the highest level of confidentiality and integrity

TO APPLY

Suitable candidates must send their applications, attaching their current CVs and professional/academic certificates and your completed Internal Employment Application Form to Careers@bayport.co.zm.

The closing date for receiving applications is Friday 27th March 2025. Only shortlisted candidates will be contacted.