Field Technical Operations Officer (Refrigeration & Solar Equipment)

Job description

Company Background

At Little Sun Zambia Limited, we believe in the potential of renewable energy to improve farmers’ livelihoods by increasing yields and sales. Since 2019, we have been at the forefront of the renewable energy movement in Zambia, offering Pay-as-You-Go (PAYG) solar home systems that provide affordable, clean energy to homes in the greater district of Mumbwa.

Our strategic vision involves venturing into the productive use of renewable energy to support the dairy production sub-sector in the greater Chibombo district. As part of this vision, we are establishing Community Energy Hubs in key locations, including Shimukuni, Malambanyama, and Keembe, to further empower our communities.

Little Sun Zambia Limited is on a mission to achieve universal access to clean energy. With a strong foundation in the PAYG business for solar home systems, we are expanding our transformative initiatives and venturing into the productive use of renewable energy with the establishment of Community Energy Hubs for productive use.

Job Purpose

We are seeking a skilled and dedicated Field Technical Operations Officer to join our team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of refrigeration and solar equipment at community energy hubs. The ideal candidate will have hands-on experience with refrigeration systems, solar power equipment, and the ability to work independently as well as in teams.

Responsibilities

Supporting Installations and commissioning of refrigeration and solar equipment, ensuring systems are correctly set up and meeting operational requirements;
Following manufacturer instructions and company protocols to complete installations accurately and safely;
Performing scheduled maintenance on refrigeration and solar equipment to ensure optimal performance;
Conducting regular inspections to detect potential issues before they become major problems;
Cleaning, lubricating, and replacing components as necessary to prolong equipment lifespan;
Diagnosing and troubleshooting system malfunctions and performing repairs in a timely manner;
Using appropriate tools and techniques to resolve mechanical, electrical, and system-related issues;
Communicating with hub operations personnel and the technical team regarding service needs and providing clear explanations about the condition of technical systems;
Providing training to customers on proper system usage and maintenance to ensure longevity and efficiency;
Completing service reports, work orders, and maintenance logs, documenting all actions taken during field visits;
Maintaining accurate records of equipment repairs, parts used, and time spent on site;
Reporting any recurring issues to management for further analysis;
Adhering to all safety protocols and regulations when working on-site and handling equipment;
Ensuring all work meets local codes and industry standards, especially concerning solar energy systems and refrigeration equipment;
Maintaining and managing the inventory of tools, parts, and equipment required for service and repairs;
Working closely with other technicians, engineers, and office staff to ensure smooth operations of technical processes;
Sharing technical knowledge and insights to improve team skills and performance;
Traveling to various hub locations and other required destinations to support operations, technical works, and engage with stakeholders as necessary.

Requirements

Diploma in HVAC, refrigeration, electrical engineering, or a related field is preferred;
Minimum of [3] years of experience in field service, with a focus on refrigeration systems, solar energy, or related equipment;
Strong knowledge of refrigeration systems, electrical components, and solar energy technologies;
Ability to diagnose and repair mechanical and electrical issues;
Familiarity with safety procedures and industry regulations;
Excellent problem-solving and analytical skills;
Strong communication abilities;
Mandatory: Valid motorbike rider’s license;
Preferred: Valid driver’s license for additional mobility.

Application Process

If you meet the qualifications and are passionate about sustainable rural development, provide a 100-word brief statement on why you qualify for the job, a three-page CV with a minimum of two (2) professional references including one from an immediate work supervisor and include your professional qualifications. Kindly provide your current and expected gross salary and cash benefits). Please indicate “Field Technical Operations Officer (Refrigeration & Solar Equipment)” in the subject line. Only short-listed candidates will be contacted. Please send your application to: jobs@littlesun.com by 23.59 pm on 25th March 2025.

Women are strongly encouraged to apply.