Website National Museums Board
INFORMATION TECHNOLOGY COMMUNICATION OFFICER (ONE)
Type of Employment: Permanent and Pensionable
JOB PURPOSE
The ICT Officer will be responsible for the efficient installation, configuration, maintenance, and support of the organization’s IT systems, networks, and related technologies. This role will ensure the security, reliability, and functionality of IT infrastructure to support business operations effectively
PRINCIPAL ACCOUNTABILITIES (MAIN DUTIES)
Respond to and resolve technical issues raised by users via phone, email, or in person
Diagnoses and troubleshoot hardware and software problems, including desktops, laptops, printers, mobile devices, and peripherals.
Install, configure, and update software applications and operating systems.
Provide support for basic network issues such as connectivity problems, VPN setup, and access to shared drives and system Maintenance
Perform routine maintenance on IT equipment to ensure optimal performance.
Monitor and update antivirus software and ensure systems are protected against security threats.
Manage IT asset inventory, including hardware and software tracking.
Back up data as required and assist in data recovery processes.
Assist users in understanding and effectively using technology tools and systems.
Create and maintain documentation for troubleshooting procedures, user guides, and IT policies.
Conduct training sessions for staff on common software or system use.Support the rollout of new technologies or system upgrades with end users.
Compliance and Security
Desired Qualifications and Experience
Grade 12 School Certificate with 5 credits including English and Mathematics
Bachelor’s degree in information technology, Computer Science, or a related field.
Member of Information and Communications Technology Association of Zambia (ICTAZ)
2 years post experience
MODE OF APPLICATION
All interested candidates should apply, enclosing certified copies of the Green National Registration Card (NRC), Academic and Professional Qualifications and a detailed Curriculum Vitae with three traceable Referees. Clearly indicate the position applied for on the envelope and send to:
The Director General
National Museums Board
Kwacha House
6th Floor
Cairo Road
P.O. Box 50491
LUSAKA
Closing Date: 30th March, 2025
NMB IS AN EQUAL EMPLOYER AND ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.
To apply for this job please visit zambiajobalerts.com.