ICT Solution Executive

Job description

Main Purpose of Job:

The ICT Solution Executive Position at Angel Oak Technologies will play a crucial role in supporting the ICT Officer with various aspects of ICT operations including but not limited to Hikvision and Huawei products Knowledge Base.

The ICT Solution Executive Position will report to the General Manager. His or her duties and responsibilities will be as follows:

Overall Accountabilities:

Key Responsibilities Main Activities

1. Hikvision and Huawei Hardware

2. Set up all new computers, tablets and any other devices for staff and members of the Board of Trustees when required.
– Maintain all printers to always ensure functionality.
– Maintain all servers to always ensure functionality and availability to the users.

3. Management of the following Software among others.
– MS office 365 in the cloud, windows 10, 11 pro client Operating System configurations by adding new client computers to the active directory.
– Microsoft Windows servers and active directory & troubleshooting. Be able to add users to active directory.
– Managed printer software by adding and removing users.
– General ICT Support

QUALIFICATIONS AND SKILLS

Relevant Job Experience:

Minimum work experience of 3 years.
Experience in the Hikvision and Huawei product and proficient in AutoCAD lines shall be an added advantage.

General Education:

Full Grade Twelve (12) Certificate with 5 ‘O’ levels; with credit or better in Mathematics and English Language.

Professional/Academic Qualifications:

Bachelor of Science Degree in Computer Science or any other equivalent ICT related qualification from reputable and registered institutions of learning.

Skills:

Generic Skills

– Good oral and written communication skills.
– Ability to priorities tasks.
– Excellent time management and organizational skills; and
– Ability to operate with minimum supervision.
– Technical Skills

Technical Proficiency.
ICT Policy execution.
ICT Procurement process.
Strategic Thinking.