Operations & Office Administrator

Job description

WE’RE HIRING  ·  1 POSITION

Every Engine Needs an Engine Room. Come Run Ours.

Operations & Office Administrator |  Lusaka (New Kasama)  |  Full-time

Position background and who we are

Behind every on-time delivery, every accurate invoice and every perfectly rotated drum is someone who makes the whole machine work. At Pulsarox Enterprise Limited (“Pulsarox”), a Zambian-owned, ERB-licensed distributor of lubricants – that someone could be you.

You’ll be the hub that connects our customers, warehouse, drivers and finance team, keeping our head office and operations running like a well-oiled machine.

What you’ll do

• Run the front office: welcome walk-in customers, handle calls and WhatsApp enquiries, and keep records immaculate.
• Sell over the counter: serve customers and handle cash and mobile money with full accountability.
• Turn orders into action: invoices, delivery notes and reports – fast and accurate.
• Keep deliveries on track: coordinate routes, drivers and transporters so customers get what they ordered, when promised.
• Back the warehouse: receiving, dispatch, FIFO and stock counts.
• Keep the place safe and running: from spill kits and fire checks to service contracts and preparation for annual statutory operating compliance obligations

You’re our person if you

• Hold a diploma in Business Administration, Logistics and Supply Chain or a related field.
• Have 1–2 years in office administration, back office, logistics or sales support.
• Are confident in Excel; ERP system experience is a plus.
• Notice the missing receipt, the miscounted drum and the delivery running late; and fix it before anyone asks.
• Are warm with customers, calm under pressure and trustworthy with cash and stock.
• Driving licence, distribution or FMCG experience, or HSE awareness (a bonus)

What’s in it for you

• Hands-on experience across operations, sales and finance in a growing business
• Structured training
• A front-row seat in a growing Zambian business, with room to grow as we expand to the Copperbelt and beyond
• A team that lives its values: Integrity, Care, Collaboration, Resilience and Sustainable Impact

How to apply

Email your CV (maximum 3 pages) and a one-page cover letter telling us about a time you provided input to support operations to info@pulsarox.com with the subject line “Operations & Office Administrator – [Your Name]”.

Closing date: Friday, 20 November 2026, 17:00 hrs. Learn more at www.pulsarox.com. Only shortlisted candidates will be contacted. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful. Pulsarox is an equal opportunity employer.