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After-Sales Service Specialist

MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited Abram Zayoni Mokola and Anderson Kambela Toll Plaza, Zambia

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Employer reference

Employer and vacancy source: MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited

Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.

  • EmployerMOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited
  • LocationAbram Zayoni Mokola and Anderson Kambela Toll Plaza, Zambia
  • Employer websitemoic.page.gd
  • Application methodEmail application
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited
Location
Abram Zayoni Mokola and Anderson Kambela Toll Plaza, Zambia
Posted
November 2, 2026
Closing date
Apply by December 2, 2026
Job type
Full Time
Category
Retail & Sales
Application method
Email application

Website MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited

Toll Plaza Infrastructure & Operations Consortium

Job description

MOIC – LN CONSORTIUM LIMITED & TURBO – KACHIN CONSORTIUM LIMITED

JOIN OUR TEAM — OPEN VACANCIES

Position: After-Sales Service Specialist (02)
Company: MOIC – LN Consortium Limited & Turbo – Kachin Consortium Limited
Location: Abram Zayoni Mokola and Anderson Kambela Toll Plaza, Zambia
Employment Type: Full-Time

What We Offer:

  • Competitive remuneration
  • Comprehensive employee benefits
  • Stable and supportive employment environment

Role Overview & Key Responsibilities:

  • Manage after-sales support, client retention, account maintenance, and query resolution for toll plaza account holders.
  • Assist fleet clients and individual cardholders with balance inquiries, card top-ups, statement generation, and portal navigation.
  • Investigate and resolve billing discrepancies, transponder issues, and toll transaction disputes promptly.
  • Conduct regular follow-up with corporate clients to ensure maximum satisfaction and account renewal.
  • Coordinate closely with technical and toll operational teams to improve customer service quality.

Requirements:

  • Diploma or Degree in Business Administration, Customer Relationship Management, Marketing, or related field.
  • Proven background in after-sales service, customer care, or corporate account management.
  • Exceptional problem-solving, active listening, and communication skills.
  • High computer literacy and experience working with database and CRM software.

How to Apply:

Interested candidates should submit their application using either method below:

1. Email Submission:
Submit your CV & Qualifications as a single file to:
📧 Email: superalpha.ltd@moic.co.zm

Mandatory Email Subject Format:
Name – Position – Years of Experience
Example: John Banda – After-Sales Service Specialist – 2 Years

2. Online Application:
Apply directly through our portal at: https://moic.page.gd/careers

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To apply for this job email your details to superalpha.ltd@moic.co.zm

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