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Sales, Marketing & E-Commerce Officer
Falane Solutions Limited Lusaka
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Employer and vacancy source: Falane Solutions Limited
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerFalane Solutions Limited
- LocationLusaka
- Employer websitezambiajobalerts.com
- Application methodEmail application
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- Falane Solutions Limited
- Location
- Lusaka
- Posted
- October 20, 2026
- Job type
- Full Time
- Category
- Marketing & Public Relations, Retail & Sales
- Application method
- Email application
Website Falane Solutions Limited
Job description
FALANE SOLUTIONS LIMITED
JOB DESCRIPTION: SALES, MARKETING & E-COMMERCE OFFICER
Industry: Ceramics, Homeware and Retail
Location: Lusaka, Zambia
JOB SUMMARY
Our client, a ceramics and homeware retail business selling plates, cups, flower pots, decorative pieces and other ceramic products, is seeking a creative and results-driven Sales, Marketing & E-Commerce Officer to manage the online store, drive local sales and implement effective marketing strategies.
The ideal candidate must have practical experience managing e-commerce platforms such as Shopify, Etsy or similar platforms. Hands-on e-commerce experience is mandatory.
KEY RESPONSIBILITIES
1. E-Commerce Management
• Manage the company’s online store using Shopify, Etsy or similar platforms.
• Update product listings, prices, photographs and stock availability.
• Monitor online orders, payments, deliveries and customer enquiries.
• Improve online store performance and increase e-commerce sales.
2. Sales and Business Development
• Develop strategies to increase local retail and wholesale sales.
• Identify and attract customers, including hotels, restaurants, interior designers and corporate clients.
• Follow up on sales leads, build customer relationships and achieve sales targets.
• Identify new business opportunities and monitor market trends.
3. Marketing and Promotion
• Develop and implement marketing strategies to promote the company’s products.
• Manage social media platforms, including Facebook, Instagram and TikTok.
• Create promotional content and implement digital advertising campaigns.
• Improve brand awareness, customer engagement and sales.
4. Customer Service and Reporting
• Respond to customer enquiries and resolve complaints professionally.
• Encourage repeat business and maintain positive customer relationships.
• Prepare reports on sales, marketing campaigns and online store performance.
QUALIFICATIONS AND EXPERIENCE
• Diploma or Degree in Sales, Marketing, Business Administration, E-Commerce or a related field.
• Proven experience in sales, marketing and e-commerce management.
• Mandatory: Practical experience managing an online store using Shopify, Etsy or a similar platform.
• Experience in digital marketing, social media management and online sales.
• Strong communication, negotiation and customer service skills.
• Experience in retail, ceramics, homeware or interior décor is an added advantage.
HOW TO APPLY
Interested candidates should submit their CVs to jobs@falanesolutions.com, highlighting their e-commerce experience and relevant sales and marketing achievements.
Only shortlisted candidates will be contacted
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To apply for this job email your details to jobs@falanesolutions.com