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Field Service Manager

ApaNiVroom Kitwe, Copperbelt, Zambia

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Employer reference

Employer and vacancy source: ApaNiVroom

Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.

  • EmployerApaNiVroom
  • LocationKitwe, Copperbelt, Zambia
  • Employer websitezambiajobalerts.com
  • Application methodEmail application
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
ApaNiVroom
Location
Kitwe, Copperbelt, Zambia
Posted
October 19, 2026
Job type
Full Time
Category
Other
Application method
Email application

Website ApaNiVroom

Job description

Location: Kitwe or Ndola, Zambia (Copperbelt travel) | Type: Full-time | Reports to: CEO

About Vroom

Vroom is building Africa’s most complete ride-hailing platform with a 100% digital focus. We’re launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.

The Role

You’ll lead all driver and passenger recruiting on the Copperbelt — building and running the local field team that brings Vroom’s second core market to life.

Key Responsibilities

• Own driver and passenger recruiting targets across the Copperbelt (Kitwe, Ndola, Chingola, Mufulira, Luanshya, Kalulushi, Chililabombwe)

• Recruit, train, and manage a team of Field Service Associates

• Set weekly and monthly recruiting targets and track progress against them

• Coordinate Copperbelt launch logistics and community activation events

• Report recruiting and activation metrics to headquarters in Lusaka

• Build relationships with driver associations, transport operators, and community leaders

Compensation

• Competitive monthly base salary

• Up to 100% of annual base salary in performance bonus, based on meeting team recruitment and activation targets

Minimum Qualifications & Skills

• 3+ years in field sales, recruiting, or operations, with prior team-leadership experience

• Based in or able to relocate to the Copperbelt immediately

• Valid driver’s license and willingness to travel regularly across the province

• Highly organized and comfortable managing a distributed field team

• Bachelor’s degree in Business, Operations, or a related field preferred

• Fluent in at least two Zambian languages, including Bemba

• Comfortable with digital tools (spreadsheets, WhatsApp Business)

Application

• Apply online at apanivroom.com/careers — select this position and upload your CV and cover letter, or

• Email your CV and cover letter to careers@apanivroom.com with “Field Service Manager” as the subject

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Apply for this job

To apply for this job email your details to careers@apanivroom.com

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