Underwriter / Data Entry Operator

Job description

WE ARE HIRING

UNDERWRITER / DATA ENTRY OPERATOR

Company: Venture Holding Limited (VHL)
Location: Lusaka, Zambia
Industry: Insurance Broking
Employment Type: Full-Time

Venture Holding Limited is looking for an Underwriter / Data Entry Operator with practical experience working with Smart Policy insurance software.

The successful candidate will support the company’s day-to-day insurance operations, underwriting administration, policy processing and accurate maintenance of insurance records.

KEY RESPONSIBILITIES

• Enter and update client, policy and insurance information accurately in Smart Policy.
• Prepare and process quotations, policies, endorsements, renewals and related insurance documentation.
• Assist with underwriting and placement of general insurance business.
• Review proposal forms and supporting documents for completeness and accuracy.
• Liaise with insurers to obtain quotations, policy documents and endorsements.
• Maintain accurate premium, policy and client records.
• Monitor policy expiry dates and assist with renewal follow-ups.
• Prepare debit notes, schedules and other insurance documentation.
• Maintain proper electronic and physical filing of insurance records.
• Verify information entered into the system and correct discrepancies promptly.
• Assist the operations team with reports and other insurance administration duties.

QUALIFICATIONS & EXPERIENCE

• Diploma/Degree or relevant qualification in Insurance, Business Administration, Finance or a related field.
• Minimum 2–3 years’ experience in insurance underwriting, broking operations or policy administration.
• Previous hands-on experience using Smart Policy is highly preferred.
• Good understanding of general insurance products, including Motor, Fire, Accident, Engineering and other classes of insurance.
• Experience in quotations, endorsements, renewals and policy processing will be an advantage.
• Good knowledge of Microsoft Excel, Word and general computer applications.

KEY SKILLS

The candidate should be:

• Fast and accurate in data entry.
• Detail-oriented with a high level of accuracy.
• Familiar with insurance terminology and documentation.
• Able to work with minimal supervision.
• Organized and capable of handling multiple policies and deadlines.
• Good at communicating with clients, insurers and colleagues.
• Comfortable working with both insurance systems and digital platforms.

HOW TO APPLY

Interested candidates should submit their CV and a brief application letter, clearly indicating their Smart Policy experience, current/previous position and availability.

Application Deadline: 30-09-2026

Venture Holding Limited
Lusaka, Zambia

Only candidates with relevant insurance industry experience are encouraged to apply.