Credit Manager

Job description

 ORYX Energies S.A “OESA” is one of Africa’s largest and longest established independent providers of oil and gas products and services. In pursuit of its business strategies in Zambia, the company invites applications from suitably qualified individuals for the position mentioned below, to join its team at ORYX Energies Zambia Ltd “OEZL,” based on the Copperbelt and Lusaka.

 The successful candidate will be reporting to the Risk & Optimization Manager.

 The Credit Manager will be based in Lusaka.

Main responsibilities:

Account Management

• Responsible for the day to day management of customer accounts, ensuring company credit risk is minimized and controlled, and all company policies and procedures are adhered to, and limits of authority have been applied.
• Enforce credit holds and releases based on account status linked to value and in certain cases volume (hospitality)

• Review and reporting of the monthly credit exposure to identify and report on problems and exposure

• Sending monthly customer confirmation statement and reconciling were not in agreement
• Monitor credit limits versus customer spending and payments on a weekly basis.
• Communicate necessary actions to credit controllers and ensure all follow up actions are implemented.
• Follow up on receipting and allocation of payments against debtor accounts and monitor unallocated receipts on a weekly basis.
• Ensure all requests from Marketing for debit and credit notes are accurately captured and are correctly requested and authorized accordingly
• Where required complete and assist in customer account reconciliations
• Investigation of account items and anomalies were required

• Ensuring that all company procedures are followed and that all policies are adhered to;

• Ensuring group procedures are followed and are localized at entity level

Customer Accounts

• Opening of new accounts and changes to credit limits on the ERP System (Pastel) once all authorizations have been obtained in line with approved CLA
• Account closure as requested

General

• Addressing issues related to Pastel (Software) System.
• Hold by weekly credit meeting and follow up of issues raised during the meeting
• Customer confirmation statement
• Liaise with all necessary support staff in operations, finance and marketing in order to perform day to day activities optimally.
• Provide continual feedback and support to Finance Manager.
• Provide effective customer service through availability, delivery, administration, quality and the quick and effective resolution of queries and complaints.
• Give input, make proposals and participate in development and implementation of improvement processes within your area of responsibility.
• Ensure all processing is accurate and completed for month end and that sales are closed.
• Responsible for all administration related to credit control, the safekeeping of all records, and submission of daily, weekly and monthly statistics and reports assigned to your function and the credit controllers.
• Supervise junior staff through day to day people management, work allocation, overtime scheduling, development, training, mentoring and coaching, ensuring a positive, safe, healthy work environment within boundaries.

Other responsibilities:

• Accountability is part of your leadership role. You are entrusted to implement the strategy and to manage the department / division/ business unit / company. Being proactive and innovative, you are expected to be highly reliable, promote excellence, good governance and HSSEQ principles across the company and consider the company’s reputation at all times in particular respecting the OESA Code of Conduct.
• Being a role model, you are responsible for your personal results, along with the results of the department / division/ business unit / company with a particular commitment to the development of the members of your team.

Key working relations:

Internal:

• Management

• Supply

• Sales

• HSSE and Technical

• Finance/Admin and Structure

External:

• Customers

• External Auditor

Experience & education required:

• Grade 12 School Certificate

• Bachelor’s degree in accounting / finance

• A minimum of 5 years’ work experience

• English language is essential

• Computer literacy is essential

• You must be able to demonstrate the ability to multi-task, to meet deadlines, and to be innovative in a high-pressure environment.

• Excellent communication skills

• Strong on reconciliations and Excel skills

Other Requirements/skills/competencies:

• Integrity, rigor, and respect of governance principles

• Autonomy & responsibility

• Risk awareness

• Use of synergies, search for efficiency & performance

• Role model, people leadership and team development

HOW TO APPLY.

Interested persons should apply enclosing Academic, Professional Qualifications & ZAQA Certification plus a Comprehensive CV: stating the Position in the Subject Line of the email to – admin.zambia@oryxenergies.com not later than 23 September 2026.