Customs Officer

Job description

Zambia Sugar PLC is an ABF Group sugar company and the leading sugar producer in Zambia. Its main activities are growing sugar cane and producing and marketing sugar and other downstream products. The company invites suitably qualified and experienced applicants to join its Finance Department at Nakambala.

Position: Customs Officer
Vacancies: 1
Employment status: Permanent
Reports to: Customs Analyst

Key responsibilities
• Ensure full compliance with the Customs and Excise Act and all related tax obligations.
• Prepare and submit accurate export customs entries through ASYCUDA World.
• Ensure that all customs declarations are correctly classified and valued, based on current registration and practice.
• Ensure that payment of export fees to the ZRA is made on time.
• Monitor the correct application of trade agreements and preferential schemes, including SADC, COMESA and other relevant trade protocols.
• Assist in reviewing and validating supporting documentation before customs declaration submission.
• Coordinate and manage the dispatch of sugar exports from Nakambala to various border points and ensure timely exit clearance of shipments.
• Maintain and monitor export dispatch tracking reports to ensure timely movement and delivery of consignments.
• Ensure that export sales documents submitted by the agent are complete and compliant for Value Added Tax (VAT) Rule 18 and duty drawback (DDB) purposes.
• Maintain a record of documents submitted for duty drawback to avoid time-barred claims.
• Assist with developing and updating internal customs procedures to ensure efficiency in managing and mitigating tax risks associated with exports.
• Continuously engage the Customer Service Section (CSC) to ensure timely export clearance of sugar.
• Ensure efficient clearing of all business exports and support the commercial team on clearing matters.
• Promote and adhere to ABF procedures, policies and guidelines, including those relating to Safety, Health, Environment, Risk & Quality, Competition Law and Anti-Bribery and Corruption (ABC).

Minimum requirements
• Grade 12 Certificate.
• Relevant professional certificate, diploma or degree in Clearing and Forwarding, Logistics, Supply Chain Management or a related field. A Customs Advanced Diploma is an added advantage.
• 3–5 years’ experience.
• Impressive, demonstrable track record and skills/experience gained within a similar position at a similar level.
• Membership of the Zambia Chartered Institute of Logistics and Transport, Zambia Institute of Purchasing and Supply, or Zambia Institute of Chartered Accountants is an added advantage.
• Applicants must provide certificates verified by the Zambia Qualifications Authority (ZAQA).

How to apply
Submit your detailed CV, copies of relevant qualifications, registrations and ID/Passport as a single PDF document to careers@zamsugar.zm, for the attention of the HR Business Partner.

Email subject: Application – Customs Officer
Closing date for applications: 18 September 2026.

Applicants will be required to complete pre-employment checks (qualification, credit, security, background and medical assessments) as part of the recruitment process where applicable.

If you do not hear from the company within four weeks after the closing date, please consider your application unsuccessful.