Senior Human Resource Officer

Job description

Higher Education Authority (HEA) is inviting applications from suitably qualified Zambians for the position of Senior Human Resource Officer.

Number of positions: 1
Location: Lusaka, Zambia
Employment type: Full-time

JOB PURPOSE
Coordinate human resource management and administrative functions to improve organisational performance, comply with policies and labour regulations, and support the Manager – Human Resources and Administration in achieving departmental objectives.

PRINCIPAL ACCOUNTABILITIES
• Support the development, review and implementation of human resource and administrative policies that guide staff operations.
• Coordinate HR management functions to optimise the use of human resources.
• Coordinate staff development programmes to improve staff performance and organisational capacity.
• Coordinate administrative and logistical support for efficient operations of the Authority.
• Prepare and consolidate inputs into the Human Resources and Administration Section budget to support resource allocation.
• Support the monitoring and evaluation of departmental programmes to assess service delivery and identify improvements.
• Coordinate staff welfare and wellness programmes, including HIV/AIDS awareness activities, to promote healthy living.
• Coordinate payroll administration to ensure employee salaries and statutory deductions are processed accurately and on time.
• Coordinate implementation of performance management systems to improve staff productivity.

MINIMUM REQUIREMENTS
• Full Form V/Grade 12 Certificate or equivalent.
• Bachelor’s degree in human resource or a related field from a recognised Higher Education Institution.
• A master’s degree in human resource or a related field from a recognised Higher Education Institution is an added advantage.
• Must be a member of ZIHRM and hold a valid practising licence.
• Certification in Talent Management or HR is an added advantage.
• Knowledge of Human Resource Management Information Systems is an added advantage.

Experience
Five years of relevant experience, including at least two years at Human Resource Officer level or equivalent.

Required competencies
Leadership skills; Computer skills; Analytical skills; Interpersonal skills; Supervisory skills; Integrity; Tact and diplomacy.

HOW TO APPLY
Applications are invited from suitably qualified Zambians. Submit your application online only at https://tinyurl.com/heavacancies3.

Prepare a comprehensive cover letter clearly stating the position applied for, an updated CV with at least three traceable references, copies of ZAQA-validated qualifications, certified copies of professional certificates and your National Registration Card.

Address the application to:
The Director-General
Higher Education Authority
2nd Floor, Engineering House
Plot No. 2374, Kelvin Siwale Road
P.O. Box 50795
Lusaka

The online application form requires ONE combined PDF containing the following documents, in this order:
1. Cover letter.
2. Curriculum Vitae (CV).
3. National Registration Card (NRC).
4. Grade 12 Certificate.
5. Academic qualifications.
6. Professional qualifications.
7. Professional membership and practising licence.
8. ZAQA Validation Certificate.

Name the combined PDF firstname_lastname_position_applied.pdf. Complete every section of the online form and upload the required PDF. Incomplete applications will not be considered.

Closing date: Friday, 18 September 2026 at 17:00 hours. Late applications will not be accepted. ONLY submissions through the application link will be accepted.

HEA is an equal opportunity employer and does not request payment for job openings. Any such requests should be considered fraudulent and reported. Only successful candidates will be contacted.

Full official vacancy details: https://online.hea.org.zm/careers