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BUSINESS DEVELOPMENT MANAGER
Optica Limited Lusaka, Zambia
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Employer and vacancy source: Optica Limited
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerOptica Limited
- LocationLusaka, Zambia
- Employer websitezambiajobalerts.com
- Application methodEmail application
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- Optica Limited
- Location
- Lusaka, Zambia
- Posted
- September 6, 2026
- Job type
- Full Time
- Category
- Development
- Application method
- Email application
Website Optica Limited
Job description
Key Performance Areas & Responsibilities
1. Insurance & Corporate Partnership Growth
● Secure and maintain Optica’s inclusion on the panels of all optical insurance providers, corporate in-house medical schemes, and parastatal organizations across Uganda.
● Develop tailored growth strategies for existing insurance partners based on ground realities, localized market dynamics, and customer demographics to maximize monthly volume.
● Build direct relationships with corporate HR and wellness leads to drive brand visibility and exclusive optical coverage partnerships.
2. Operational Excellence & Service Delivery Alignment
● Monitor and resolve service delivery gaps between Optica and insurance support teams, focusing on pre-authorization Turnaround Times (TATs) and member query resolution.
● Serve as the primary escalation link to streamline processing workflows, ensuring high-grade service delivery and minimal friction for insured members.
● Coordinate with internal finance and operations teams to guarantee seamless claim processing, accurate billing, and timely payment collection.
3. Retail Network Expansion & Location Intelligence
● Support retail network growth by assessing real estate dynamics, foot traffic potential, and demographic feasibility for new store locations in Kampala and secondary cities.
● Map out prospective commercial hubs, shopping centers, and high-density corporate zones suitable for new retail store launches.
● Track local competitor presence, pricing shifts, and retail developments to maintain market competitiveness.
4. Brand Activation & Field Engagement
● Plan and execute offline and digital B2B brand activations, medical camps, and wellness drives to drive walk-in traffic to branch locations.
● Conduct regular field visits to engage store personnel, gather operational feedback, and ensure alignment between field sales efforts and corporate growth targets.
Duties & Accountabilities
● Reporting: Maintain structured daily, weekly, and monthly pipelines detailing partner engagement metrics, onboarding milestones, clear timelines, and measurable revenue impact.
● Market Intelligence: Deliver periodic competitor analysis and actionable market recommendations to senior management.
● Stakeholder Management: Act as the strategic ambassador for Optica across insurance, corporate, and real estate sectors.
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To apply for this job email your details to milka.nduku@optica.africa