Loan Officer

Job description

Credit Officer Preferred Gender: Male

A Credit Officer within the Credit department is tasked with onboarding clients, evaluating clients

application against numerous metrics and consequently managing a portfolio of clients throughout the life cycle of the loan.

Core Responsibilities

-Contacting customers and informing them of their overdue bills.

-Negotiating suitable payment plans.

-Maintaining customer payment records.

-Writing demand letters and final notice warnings to customers when payments are not being

made.

-Responding to customer queries.

-Liaise with customers to determine their needs and recommend the right loan products to help meet

their goals

-Maintain an active knowledge base of all of the organization’s loan products and an understanding of

the qualifications required of each applicant

– Identify and recommend products that meets the customer’s needs and the organization’s lending

guidelines

– Review active loan files each day to determine if any documents are missing or what can be done to

help the process along

– Utilize professional judgement to determine which potential borrowers represent good risk

opportunities for the organization

– Manage a portfolio of clients throughout the lifecycle of the loan

Qualifications

– Degree or diploma in Banking and finance, or any related field

– Excellent communication and customer service skills

– Strong attention to detail and a mind for numbers

– Computer Literate

– Driving License will be an added advantage