Skip to content
Job alert

AB Solution Specialist

Airtel Zambia Kitwe

Cover letter help Need a cover letter?
Create my cover letter
What job seekers said
The cover letter templates are gold. I just tweaked a few things and it was good to go.
Stephen Bwalya
My cover letter was always the weakest part of my application. Not anymore!
Patrick Mulenga
The cover letter helped me explain a gap in my employment history perfectly.
Miriam Mwape
My cover letter finally highlights my strengths instead of just listing my duties.
Juliet Sinkala
My cover letter actually sounds like a professional wrote it. Very impressed.
Isaac Bwalya
My old cover letter was basically just "please give me a job." The new standard actually highlights my value. Got a role at a lodge in Lower Zambezi.
Limpo L.
That cover letter framework saved my life. I had to apply for three jobs in one night, and the structure made it so fast.
Sikota M.
My cover letter used to be so repetitive. The new format makes my career progression look so natural.
Chabota H.
I always struggled with the opening line of my cover letters. The template made it so strong and professional.
Tukiya M.
My old cover letter was so boring. The new one actually told a story about my achievements.
Elizabeth Mwape
My cover letter finally looks professional. No more grammatical errors or weird formatting.
Lucy Sinkala
Got hired at a logistics firm in Makeni. The standard cover letter definitely made me stand out from the other applicants.
Musonda K.
I always struggled with writing cover letters. This gave me the perfect structure to sell myself.
Natasha Mulenga
The cover letter template gave me so much confidence. I sounded like an expert, and the interviewers treated me like one.
Mary Musonda
My cover letter used to be a generic copy-paste. Now it actually speaks to the job description.
Esther Sinkala
I finally understand how to use keywords in my cover letter. Got a marketing gig at a great agency.
James Bwalya
Guys, that ATS cover letter template worked magic. It sounded exactly like me, just more professional.
Mwila Musonda
The cover letter generator actually picks out the right keywords. HR told me my application was exactly what they were looking for.
Lombe Nyirenda
The cover letter matched the job description perfectly. I didn't have to spend 3 hours thinking of what to write for one application.
Sampa Kalaba
I'm just happy I don't have to write cover letters from scratch anymore. The format is so clean.
Wiza Simbeye
Thank you! The tailored cover letter got me the interview, and my experience did the rest.
Ndinawe Phiri
My cover letter used to be just one paragraph begging for a job. The new standard one makes me look like a serious professional.
Besa C.
That cover letter structure is a game changer. It forces you to highlight your achievements, not just your daily tasks.
Lungu P.
Employer reference

Employer and vacancy source: Airtel Zambia

Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.

  • EmployerAirtel Zambia
  • LocationKitwe
  • Employer websitezambiajobalerts.com
  • Application methodExternal application link
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Airtel Zambia
Location
Kitwe
Posted
August 23, 2026
Job type
Full Time
Category
Other
Application method
External application link
  • Full Time
  • Kitwe

Website Airtel Zambia

Job description

DEPARTMENT : Airtel Business

VACANCY : AB Solution Specialist

LEVEL : Manager

LOCATION : Kitwe

JOB PURPOSE

To support the sales teams by identifying customer needs and designing tailored solutions that address business challenges. The role ensures solutions are validated, operationally feasible, and capable of meeting agreed Service Level Agreement (SLAs’), while contributing to successful deal closure.

CORE RESPONSIBILITIES ARE:

  • • Providing pre-sales solution design support for fixed data networks.
  • • Supporting sales in positioning project management works and service management to customer.
  • • Develop quality technical proposals for customers.
  • • Maintaining expertise across solution portfolios.
  • • Designing fixed, mobility, cloud, and security solutions.
  • • Contributing to the bid management repository.
  • • Supporting complex and non-standard projects.
  • • Coordinate resources for customer requirements.
  • • Engage customers and key stakeholders.
  • • Collaborate with sales and operational teams.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

  • • Degree in Engineering or related technical field
  • • Technical certification in relevant area (i.e. CCNA/CCNP/CCIE, CCDP)
  • • PMP certification (or equivalent for project management)
  • • ITIL V3 (or equivalent for service management)

Relevant Experience:

  • • 4 – 7 years experience in dealing with customers in organizations within the telecom or IT industry.
  • • Operational & financial excellence
  • • Addressing customer needs and problems
  • • Business Etiquette
  • • Business Acumen

CLOSING DATE:

Suitable candidates requested to apply by sending through their CV’s to jobs@zm.airtel.com. The closing date for receiving applications is Friday, 28th August, 2026

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, and ethnic grouping.

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted.

Career tools

Apply stronger for this role

Tailor your CV and cover letter to this vacancy so your relevant experience is easier for the employer to see.

Apply for this job

To apply for this job please visit www.airtel.co.zm.

🔔

Job alerts

Choose the jobs you want to hear about.

Your browser will ask for permission once.