Personal Secretary – ERB 6

Job description

The Energy Regulation Board (ERB) is recruiting a qualified and experienced Zambian national as Personal Secretary at its Head Office in Lusaka. The position is permanent and pensionable and reports to the Director – Legal and Secretarial Services.

JOB PURPOSE
Provide secretarial services to the departmental head and staff to enhance the department’s efficiency and effectiveness.

MAIN DUTIES
• Type confidential and non-confidential memoranda, letters, reports and notices
• Draft correspondence and provide word-processing support
• Perform photocopying, scanning, binding and other clerical duties
• Screen and prioritise calls, correspondence and visitors
• Manage calendars, appointments, meetings and reminder diaries
• Maintain office supplies, stationery and records
• Coordinate travel, accommodation and logistical arrangements
• Maintain secure filing systems and take meeting minutes

REQUIRED SKILLS
• Secretarial and typing skills, including shorthand
• Office administration and records management
• Strong English communication skills
• Confidentiality, integrity and professionalism
• Good interpersonal, organisational and computer skills

MINIMUM QUALIFICATIONS
• Grade 12 Certificate with five credits or better
• Private/Personal Secretary Certificate with 100 wpm shorthand and 65 wpm typing speed
• Office Management Certificate or Executive Assistant Certificate
• Minimum 4 years’ relevant post-qualification experience, including at least 2 years managing a senior office
• All qualifications must be verified by ZAQA

HOW TO APPLY
Complete the ERB pre-application form at https://forms.cloud.microsoft/r/7PV58vnGYr?origin=QRCode. Applicants meeting all minimum qualifications will be invited to email an application letter, CV with at least two professional referees and ZAQA-certified qualification documents as one PDF to jobs@erb.org.zm. No hard copies will be considered.

Application deadline: Saturday, 22 August 2026.

ERB is an equal-opportunity employer. Both genders are encouraged to apply. Canvassing will lead to disqualification. Only shortlisted candidates will be contacted.