Employee Engagement Coordinator

Job description

Location: Lusaka

Job Type: Full Time

Reports To: Lead HR and Care Specialist

About Us

At Mac Staffing Solutions, we are redefining how the world works. As a leading Employer of Record, we help companies hire the best talent anywhere, managing payroll, compliance, and HR without borders. But we know that global employment isn’t just about contracts—it’s about people. We are on a mission to ensure that every professional we support, no matter where they are sitting, feels connected, valued, and engaged.

That’s where you come in.

The Role

We are looking for a creative, empathetic, and culturally savvy Employee Engagement Coordinator. In this role, you won’t just be managing engagement for our internal team; you will also be designing initiatives that bridge the gap for our network of co-employed professionals. Your goal is to champion a vibrant, inclusive, and connected community across different cultures, and screens.

What You’ll Do

• Build Communities: Design, launch, and manage engagement initiatives, virtual events, and interest groups that connect remote employees.
• Champion Inclusion: Ensure all company communications and cultural initiatives are inclusive, accessible, and celebrate our diverse, multicultural footprint.
• Feedback & Insight: Own the employee survey lifecycle (pulse surveys, eNPS), analyze the data, and translate feedback into actionable culture-boosting strategies.
• Onboarding Magic: Partner with onboarding teams to create a welcoming, high-touch orientation experience that sets remote talent up for long-term success.
• Recognition Programs: Manage and evolve our rewards and recognition programs to ensure great work never goes unnoticed.
• Internal Communications: Craft compelling, fun, and informative content for newsletters, Slack/Teams channels, and internal hubs to keep everyone aligned and inspired.

What We’re Looking For

• The Experience: 2+ years of experience in HR, People Operations, Internal Communications, or Event Management (bonus points if you’ve worked in a remote-first or EOR environment).
• The Connector Persona: You genuinely love building community and possess the high emotional intelligence (EQ) needed to connect with people from all walks of life.
• Digital Savvy: You know how to make Slack, Zoom, Teams, and collaboration tools sing. 
• Cultural Competence: An understanding of (and curiosity about) different cultures, time zones, and the nuances of cross-border communication.
• Self-Starter Mentality: You are highly organized, comfortable with ambiguity, and love taking an idea from a blank page to a successful global launch.

Why Join Us?

“We practice what we preach. We don’t just enable great work—we live it.”

• Global Exposure: Interact daily with a truly diverse and international team and footprint.
• Competitive Perks: Comprehensive health benefits, home-office stipend, inbuilt wellness time weekly.
• Growth: A fast-paced environment where your ideas have a direct impact on company culture from day one.
• Accelerate Your Growth with World-Class Development We don’t just offer a job; we invest in your future. Through our exclusive partnership with a US based leadership development company, you will receive world-renowned, gold-standard training to build leadership, productivity, and life skills. If you are hungry to learn and eager to grow, we will give you the tools to get there.

How to Apply

Ready to help us build the future of work? Submit your resume and a brief note telling us about the most creative event or initiative you’ve ever pulled off.  Please clearly indicate the job title in the subject section of your email. Closing date Sunday 26th July 2026.