Business Development Officer (01) – NG5

Job description

National Savings and Credit Bank (NATSAVE) is seeking a highly motivated, result-oriented, well-qualified and experienced professional to fill the position of Business Development Officer (01) – NG5.

Reporting to: Relationship Manager

PURPOSE OF THE JOB
To identify and pursue new business opportunities, build relationships with existing clients and contribute to revenue growth by acquiring new clients and expanding existing relationships.

KEY RESPONSIBILITIES
• Generate new business leads and identify business-development opportunities through networking, referrals and marketing events.
• Build and maintain strong client relationships to identify cross-selling and upselling opportunities.
• Acquire new clients and grow existing client portfolios to achieve sales and business-development targets.
• Coordinate the onboarding of new clients and ensure a seamless transition to transactional banking services.
• Conduct market research and gather competitor intelligence to support business-development strategies.
• Prepare and present business proposals and solutions to prospective clients to secure new business.
• Maintain accurate and up-to-date records of client interactions, business opportunities and relationship activities.

QUALIFICATIONS AND EXPERIENCE
• Bachelor’s Degree in Business, Marketing, Finance or a related field, with a strong foundation in sales, business development, customer relationship management, marketing principles and financial services.
• Professional certification in Sales, Marketing, Business Development or Customer Relationship Management is an added advantage.
• 0–2 years’ experience in sales, business development or a related field, with exposure to customer acquisition, relationship management and sales support to contribute to business growth and customer-portfolio development.

KEY COMPETENCIES
• Interpersonal and communication skills
• Analytical thinking and problem-solving
• Decision-making and sound judgement
• Customer relationship management
• Sales and business development
• Results orientation
• Time management and prioritisation
• Stakeholder engagement and collaboration
• Negotiation and influencing skills
• Adaptability and resilience

APPLICATION DEADLINE
20 August 2026

HOW TO APPLY
Applicants who meet the requirements should submit an application letter, CV and certified copies of qualifications to:

Chief People and Culture Officer
National Savings and Credit Bank
P.O. Box 30067
Lusaka

Alternatively, email your application to jobs@natsave.co.zm.

Closing date: 20 August 2026