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Sales Growth Officer
KAIROS CASH BAY LIMITED Chipata, Ndola, Livingstone
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Employer and vacancy source: KAIROS CASH BAY LIMITED
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerKAIROS CASH BAY LIMITED
- LocationChipata, Ndola, Livingstone
- Employer websitezambiajobalerts.com
- Application methodEmail application
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- KAIROS CASH BAY LIMITED
- Location
- Chipata, Ndola, Livingstone
- Posted
- August 7, 2026
- Job type
- Contract
- Category
- Retail & Sales
- Application method
- Email application
Website KAIROS CASH BAY LIMITED
Job description
Job Description: Sales Growth Officer (Microfinance)
Position Overview
The Sales Growth officer drives loan portfolio growth by leading, training, and managing a high-performing team of field sales agents. This role focuses on expanding market reach, ensuring high-quality loan acquisitions, and maintaining excellent customer relationships.
Key Responsibilities
Team Leadership & Management
- Recruit, onboard, and continuously train a team of commission-based or salaried field sales agents.
- Set daily, weekly, and monthly sales targets for individual agents and the team.
- Conduct regular field visits with agents to monitor performance, provide coaching, and ensure compliance with lending policies.
- Motivate the team through performance incentives, recognition, and strategic guidance.
Sales & Portfolio Growth
- Develop and execute field-based sales strategies to acquire new microfinance clients and groups.
- Monitor key performance metrics, including disbursement volumes, active client growth, and cross-selling targets.
- Identify new market segments, business clusters, and community networks to expand the company’s footprint.
Risk Management & Quality Control
- Ensure sales agents conduct thorough preliminary screenings of borrowers to maintain low non-performing loans (NPLs).
- Collaborate with the credit and risk teams to streamline the loan application, approval, and disbursement processes.
- Assist in the early-stage recovery and follow-up of delinquent accounts managed by the sales team.
Reporting & Administration
- Prepare detailed weekly and monthly sales performance reports for senior management.
- Track market trends, competitor offerings, and customer feedback to recommend product adjustments.
Job Requirements
- Experience: Minimum 3–5 years of sales experience in, microfinance, or insurance, with at least 1–2 years in a supervisory or team lead role.
- Education: Bachelor’s degree or diploma in Business Administration, Marketing, Finance, or a related field.
- Skills: Strong leadership, field coaching, numerical analysis, communication, and negotiation skills.
- Knowledge: Deep understanding of microfinance products, field-based group lending methodologies, and local regulatory frameworks.
- Attributes: High emotional intelligence, target-driven mindset, and willingness to travel extensively in the field.
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To apply for this job email your details to dennis@kairoscashbay.org