Manager – Channel Development North

Job description

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Manager – Channel Development North (Sales & Distribution)

The Manager – Channel Development North will provide strategic leadership to drive growth in electronic airtime, data penetration, and smartphone revenue. The role focuses on strengthening existing channels while accelerating the development of new distribution channels, particularly in device, digital, and data-led segments

Operating within a highly competitive and regulated telecoms environment, this role requires a commercially astute leader who can build strategic partnerships, unlock new channel opportunities, and deliver sustainable revenue growth.

Under the supervision of the Senior Manager – Channels Management and development, below are the key job responsibilities:

• Lead the rollout and execution of channel strategies to accelerate growth in electronic airtime, data, and smartphone penetration across key segments (banks, device outlets, supermarkets, terminals, and hospitality channels);
• Liaise with internal and external stakeholders to ensure “dominate Telco Markets” for effective partnerships and development of Channel distribution partners to capture all relevant channel opportunities in the regions;
• Facilitate the provision and regular availability of channel products and services for effective team operations/activations;
• Lead annual budgetary plans for channel operations in the assigned regions;
• Recruit, train, develop and coordinate Channel resources to ensure achievement of Channel sales development targets;
• Manage the execution of Channel plans and ensure Brand standards for Channels are adhered to;
• Provide Channel and Shopper thought leadership for implementation of channel plans;
• Build and maintain regular contacts with key channels to build stronger relationships;
• Develops and executes joint promotional campaigns with convenience channel partners.

 Candidate Requirements:

• Grade 12 Certificate with 5 credits or better (including English and Mathematics);
• Bachelor’s degree in business administration, Sales, Marketing, Economics or related field;
• MBA or relevant advanced qualification will be an added advantage;
• At least 5 years’ experience in similar management role, preferably in marketing and sales.

 Professional Competencies:

• Strong expertise in sales, marketing, and channel management;
• Demonstrated ability to build and manage strategic partnerships;
• Strong financial acumen and budget management skills;
• Technology awareness and understanding of digital channel evolution;
• Proven track record in leading, coaching, and motivating high-performing teams;
• Strong customer and market orientation.

 To apply visit: jobs.ZM@mtn.com

Candidates are mandated to answer the below on their cover page to the hiring Manager.

 Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

•      Lead with Care

•      Can-do with Integrity

•      Collaborate with Agility

•      Serve with Respect

•      Act with Inclusion

Hand delivered applications will not be accepted. The closing date for accepting applications is 28^th July 2026.

Note: that only shortlisted candidates will be contacted.