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Relationship Manager – Personal Banking

UBA Zambia Lusaka

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Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: UBA Zambia

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerUBA Zambia
  • LocationLusaka
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
UBA Zambia
Location
Lusaka
Posted
July 21, 2026
Job type
Full Time
Category
Banking & Finance
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
  • Full Time
  • Lusaka

Website UBA Zambia

Job description

UBA Zambia – We’re Hiring

United Bank for Africa (UBA)

We’re Hiring – Join the Tribe

  • Relationship Manager – Personal Banking

Visit www.ubazambia.com

for more details.

Submit your application to:

careers.zambia@ubagroup.com

Deadline: 22nd July, 2026

JOB OPPORTUNITY

Relationship Officer – SME Banking

Functionally reports to: Heads; SME Banking
Administratively reports to: Branch Manager
Supervises: Nil
Location: Industrial and Head Office Branch

Job Description

Role and Responsibilities

  • Acquisition of new customers for SME Banking by aggressively marketing the bank’s products to improve deposit liability growth.
  • Prepare documentation on the creation of risk assets to increase business office profitability.
  • Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
  • Cross-selling of existing and new products to existing and new clients and effective relationship management.
  • Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
  • Making calls and visiting business customers as well as attending meetings.
  • Implementing the delivery of marketing strategies and targets.
  • Processing data to produce accurate facts, figures, and reports.
  • Facilitating, establishing and maintaining effective relationships with new and existing customers.

Education Requirements

  • First degree with credit or better in any field.

Experience

  • Minimum of two (2) years cognate experience.

Key Competency List: Knowledge

  • Must exhibit drive, energy, aggression and passion for business development and acquisition.
  • Must be technology savvy.

Skills/Competencies

  • Ability to evaluate needs of customers and determine what products or service would best serve those needs.
  • Interpersonal and communication skills.
  • Selling and marketing skills.
  • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.

Key Performance Indicators

  • Must deliver on all financial targets.
  • Achieve approved SME Banking account volumes.
  • Achieve assigned PBT targets.

To Apply

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising:

  • Detailed Curriculum Vitae (CV)
  • G12 Certificate
  • Degree
  • Other professional qualifications (ZAQA verified)

Send applications to:

careers.zambia@ubagroup.com

Closing Date: 22nd July, 2026

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