Job description

UBA Zambia – We’re Hiring

United Bank for Africa (UBA)

We’re Hiring – Join the Tribe

• Relationship Officer – SME Banking

Visit www.ubazambia.com

for more details.

Submit your application to:

careers.zambia@ubagroup.com

Deadline: 22nd July, 2026

JOB OPPORTUNITY

Relationship Manager – Personal Banking

Functionally reports to: Heads Personal Banking
Administratively reports to: Branch Manager
Supervises: Nil
Location: Chipata Branch

Job Description

Role and Responsibilities

• Prepare documentation on the creation of risk assets to increase business office profitability.
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
• Solicit and acquire customer relationships to improve deposit liability growth and mix.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings.
• Implementing the delivery of marketing strategies and targets.
• Processing data to produce accurate facts, figures, and reports.
• Facilitating, establishing and maintaining effective relationships with new and existing customers.
• Reactivating dormant customer relationships.

Education Requirements

• First degree with credit or better in any field.

Experience

• Minimum of two (2) years cognate experience.

Key Competency List: Knowledge

• Must exhibit drive, energy, aggression and passion for business development and acquisition.
• Must be technology savvy.

Key Skills

• Ability to evaluate needs of customers and determine what products or service would best serve those needs.
• Interpersonal and communication skills.
• Selling and marketing skills.
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment.

Key Performance Indicators

• Achieve the approved Personal Banking PBT target for the Bank.

To Apply

United Bank for Africa is an equal opportunity employer. Interested candidates that meet the above job requirements should send their application in a single document comprising:

• Detailed Curriculum Vitae (CV)
• G12 Certificate
• Degree
• Other professional qualifications (ZAQA verified)

Send applications to:

careers.zambia@ubagroup.com

Closing Date: 22nd July, 2026